Shreya Channal
@shreyachannal
AI-native Product Analyst building automation workflows and dealer-facing platforms in fast-growing EV startups.
IndiaWhat I'm looking for
I’m an AI-native Product Analyst focused on operational systems, automation workflows, and dealer-facing product experiences. At EMotorad, I led product initiatives across support automation, customer workflows, and dealer systems—partnering with engineering, leadership, and external vendors to ship high-impact improvements.
I designed and launched a Voice AI lead qualification workflow by integrating telephony systems, APIs, and CRM updates using webhook-based automations. I also implemented AI-assisted operational workflows with n8n and Zoho APIs to automate ticket categorization, SLA monitoring, and customer follow-ups, improving operational efficiency by ~30% while reducing repetitive manual support work. I bring a metrics-first approach—using PRDs, experimentation, and instrumentation (Amplitude) to pinpoint friction points and iterate on customer and dealer journeys.
Experience
Work history, roles, and key accomplishments
Product Analyst
EMotorad
Jul 2025 - Present (11 months)
Led support automation and dealer-facing workflow initiatives, including a Voice AI lead qualification workflow integrating telephony APIs with CRM updates via webhook automations. Implemented AI-assisted operations in n8n and Zoho APIs, reducing repetitive support work and improving operational efficiency by ~30%.
Product Management Intern
EMotorad
Dec 2024 - Jun 2025 (6 months)
Owned the 0→1 launch of a dealer operations platform for order tracking, warranty registration, service ticket creation, and inventory visibility. Wrote PRDs, coordinated stakeholders, ran region-wise UAT, and instrumented analytics with Amplitude, achieving 1000+ Google Play downloads while reducing support dependency.
Education
Degrees, certifications, and relevant coursework
Vellore Institute of Technology (VIT)
Bachelor of Technology, Computer Science
Grade: CGPA: 8.94
Completed a B.Tech in Computer Science at Vellore Institute of Technology (VIT) with a CGPA of 8.94 (May 2025).
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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