Shonnett User
@shonnettuser
Detail-oriented paralegal supporting litigation, handling case management, discovery, and client communication with strong organizational skills.
What I'm looking for
I’m a detail oriented and motivated paralegal with experience supporting attorneys in litigation matters, legal document preparation, client communication, case management, and administrative support. I focus on organized, accurate work that keeps cases moving smoothly.
I’ve built my legal foundation through my ABMA Pre-Law Certificate and ongoing Bachelor of Laws studies, plus diplomas in Office Management & Computer Studies and Business Management & Marketing. That mix helps me communicate clearly, document correctly, and support teams behind the scenes.
Beyond legal support, I’ve led day-to-day operations as a Managing Editor, handled inbound and outbound customer queries as a Customer Service Representative, and coordinated in-house and remote training for marketing and sales teams. In my litigation paralegal role, I’ve supported attorneys with research and analysis, drafted correspondence and pleadings, organized discovery materials, and maintained case files.
Experience
Work history, roles, and key accomplishments
Training Co-Ordinator
WeSolve CX
Jul 2021 - Apr 2023 (1 year 9 months)
Conducted in-house and remote training for the marketing and sales team for both seasoned employees and new hires. Coordinated training delivery within the organization.
Customer Service Representative
Guyana Telephone & Telegraph Company
Apr 2019 - Jul 2021 (2 years 3 months)
Provided customer support via inbound and outbound calls for financial and technical queries/reports. Handled customer communications in a remote customer service setting.
Managing Editor
The Guyana Guardian News
Aug 2017 - Dec 2018 (1 year 4 months)
Managed office officials and edited and published all news articles. Oversaw day-to-day editorial publishing responsibilities during the role.
Litigation Paralegal
Thompson Law Firm
Jan 2026 - Present (6 months)
Supported attorneys with litigation and case management, including drafting legal correspondence and pleadings. Managed discovery materials and coordinated scheduling and case file maintenance.
Education
Degrees, certifications, and relevant coursework
University of London
Bachelor of Laws, Law
2023 -
Pursuing a Bachelor of Laws program (ongoing).
West Demerara Secondary School
High School Diploma, Secondary Education
2012 - 2017
Completed secondary education from 2012 to 2017 and earned a High School Diploma.
University of London
Diploma in Business Management & Marketing, Business Management & Marketing
2025 -
Earned a Diploma in Business Management & Marketing.
Computer World Career Institute
Diploma, Office Management & Computer Studies
2021 -
Earned a Diploma in Office Management & Computer Studies.
University of London
ABMA Pre-Law Certificate, Pre-Law
2023 -
Completed an ABMA Pre-Law Certificate program.
Availability
Location
Authorized to work in
Job categories
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