Open to opportunities

Shoaib Abid

@shoaibabid

Message

I build production AI agents, RAG systems, and high-concurrency backend platforms.

Pakistan

Message

What I'm looking for

I'm looking for fully remote, asynchronous global opportunities where I can build production-grade Agentic AI, RAG, MLOps, and high-concurrency backend systems for telecom, fintech, healthcare, or other enterprise products.

At Ibex, I architect and deploy enterprise Agentic RAG, voice AI, financial ETL, and high-availability backend systems for telecom, fintech, retail, and banking clients. My work has reduced telecom ticket resolution from 48 hours to under 10 minutes and delivered 99.9% API reliability.

I've built multi-agent workflows with LangGraph, LangChain, and LlamaIndex for Jazz Omni360, Zest AI, Ask DoorDash, and enterprise knowledge graph platforms. I also develop real-time ML systems, including an IoT forecasting platform processing 5+ million daily events that provided a 24-hour failure warning window and reduced unplanned downtime by 30%.

Across Cloudeva Tech, Tech Bridge Consultancy, and Ibrahim Developers, I've delivered low-latency trading backends, cryptocurrency data platforms, healthcare NLP systems, cloud ETL pipelines, and optimized PostgreSQL systems. I bring 5+ years of experience across Python, FastAPI, PyTorch, MLOps, distributed microservices, and production AI deployment.

Experience

Work history, roles, and key accomplishments

Current

Senior AI & Machine Learning Engineer

Current

Ibex

Mar 2025 - Present (1 year 5 months)

Architected and deployed enterprise Agentic RAG pipelines, voice-enabled IVR systems, and high-throughput ETL pipelines for global telecom, fintech, and healthcare clients. Built high-availability backends and MLOps infrastructure ensuring 99.9% reliability.

Python fastAPI LangGraph LlamaIndex Graph RAG Faiss Pinecone Docker Redis Airflow MLFlow AsyncIO

Backend AI & Machine Learning Engineer

Cloudeva Tech

Feb 2024 - Jan 2025 (11 months)

Engineered real-time, low-latency backends for trading platforms and built a fault-tolerant crypto market aggregator processing over 50 million daily data points. Developed GenAI market reporting and time-series anomaly detection models.

Python fastAPI WebSockets PyTorch scikit learn Redis MLFlow Docker GCP Pandas NumPy

AI Backend Engineer

Tech Bridge Consultancy

Dec 2022 - Jan 2024 (1 year 1 month)

Integrated NLP chatbots with Asterisk servers for call center automation and architected healthcare NLP routing engines. Engineered data augmentation pipelines using diffusion models and managed cloud ETL pipelines on Azure.

Python Rasa NLP Diffusion Models AWS Sagemaker Flask PostgreSQL

Software Engineer

Ibrahim Developers

May 2021 - Dec 2022 (1 year 7 months)

Engineered an enterprise attendance management system with real-time data synchronization. Built automated ETL pipelines and optimized PostgreSQL database schemas for transaction streams.

Python PostgreSQL Pandas SQL Optimization ETL Git