Shiva Sakthi Kumaran User

At Tamilnad Mercantile Bank, I analyzed consumer behavior to support CASA account acquisitions that generated ₹20 Lakhs in initial-year deposits. I also maintained audit trails and data-integrity records for high-volume financial transactions.

I build structured workflows for difficult, high-friction situations. In banking, I engineered communication and conflict-resolution processes and created feedback loops to identify operational bottlenecks and improve service mechanisms.

Through independent academic initiatives, I researched, designed, and facilitated training modules on Brand Storytelling, New Age Media, and building an online brand. I translate complex digital ecosystem dynamics into actionable learning for diverse peer groups.

I'm a research-oriented BBM graduate focused on prompt engineering, LLM evaluation, empirical assessment, and systems thinking for technical AI alignment and safety challenges. My experience across event logistics, HR operations, and crowd-flow evaluation has strengthened my approach to structured problem-solving under operational constraints.