Patrali Ray

Collected, cleaned, and prepared data from diverse sources for analysis and modeling, ensuring data quality and performing feature engineering. Collaborated with the AI/ML team to build and train machine learning models using frameworks like PyTorch and TensorFlow, conducting hyperparameter tuning and rigorous evaluation. Deployed scalable and reliable machine learning models using FastAPI and con

Implemented Exploratory Data Analysis and built predictive models for telecom churn, deploying the model on Streamlit cloud. Developed a Book Recommendation System using collaborative filtering and performed Hotel Review Sentiment Analysis with both machine learning and deep learning models. Created various KPIs and interactive dashboards for sales and bank loan data using Excel, Tableau, MySQL, a

Analyzed business problems and developed effective solutions, fostering healthy business relations with clients to ensure high customer satisfaction. Managed commercial and retail lending products, supporting the entire loan lifecycle from credit appraisal and documentation to disbursement and collections. Ensured meticulous cash management in strict compliance with RBI policies.

Identified key service-related issues and improved service quality through coordinated efforts with support teams. Received the “Super Star” award for achieving service quality metrics. Proactively innovated strategies to maximize customer satisfaction.

Completed a Post Graduate Diploma in Business Management. This program provided a comprehensive understanding of business principles and management strategies.

Pursued a Master of Arts degree in English Literature. This program focused on advanced literary analysis and critical theory.

Earned a Bachelor of Arts with Honors in English Literature. The curriculum covered various literary periods and genres, enhancing analytical and communication skills.