Open to opportunities

kongalla rohit

@kongallarohit

I’m an AI Data Operations and Research Analyst delivering SLA-driven annotation QA, KPI insights, and process improvements.

India

Message

What I'm looking for

I’m looking to work on AI data operations and research projects where I own data quality and annotation QA, meet SLA commitments, and use KPI/RCA to continuously improve workflows with strong stakeholder communication.

I’m an AI Data Operations and Research Analyst with 7+ years of experience across Google ecosystem projects, autonomous vehicle annotation, quality operations, and research analytics. I’ve worked extensively on Waymo self-driving car data operations, including LIDAR/RADAR annotation and QA verification.

I combine rigorous research methods—primary/secondary research, thematic coding, and competitive analysis—with data operations that keep delivery predictable. In SLA-driven environments, I deliver on-time project reporting and verification while maintaining low defect rates through structured quality checks and continuous improvement.

I also bring leadership and operational rigor: I’ve managed teams of 14+, led onboarding and workload allocation, and used RCA and KPI tracking to close process gaps. I’m motivated by roles where I can blend data quality, annotation QA, stakeholder communication, and analytics to improve outcomes end-to-end.

Experience

Work history, roles, and key accomplishments

Qualitative Research Analyst

Datagain Services

Jun 2022 - May 2026 (3 years 11 months)

Executed qualitative and quantitative research for concurrent client projects, delivering on time within SLA commitments. Conducted thematic coding, performed QA verification with a low defect rate, and prepared client-ready reports and presentations.

Qualitative Research Thematic Coding KPI Analysis Root Cause Analysis SQL Advanced Excel Report Writing

Senior Associate, AI Projects

Wipro BPO

Apr 2019 - Mar 2022 (2 years 11 months)

Supported Waymo autonomous driving by processing and annotating LIDAR/RADAR sensor data for ML training. Led a team of 14 associates, performing 3D object tracking, labeling QA verification, and RCA/KPI-driven process improvements.

3D LIDAR Object Tracking Data Labeling & QA KPI Tracking Root Cause Analysis Team Leadership

Researcher

Progressive Media (GlobalData)

Dec 2017 - Jul 2018 (7 months)

Performed secondary research by extracting insights from news articles and industry publications to support client reporting. Structured collected data into detailed reports and assisted clients by troubleshooting and resolving project-related issues.

Data Extraction Report Writing Data Structuring client support

IFBIT Trainee

ICICI Bank

Nov 2016 - Jan 2017 (2 months)

Trained on banking processes, customer handling, compliance, and day-to-day branch operations. Supported operational activities by applying process and policy requirements in a customer service environment.

Banking Process Training Compliance Branch Operations Service Delivery Process Adherence Documentation

Team Leader, Banking Ops

ICICI Bank

Jan 2016 - Jul 2016 (6 months)

Monitored customer bank accounts to identify fraudulent activity and reduce risk. Resolved internet banking and online transaction issues across Savings, RIB, CIB, and IMPS channels using CA Arcot and FINACLE, while delivering phone/email customer support.

Fraud Monitoring Channel Operations CA Arcot SAS