Shivanna Brown
@shivannabrown
Dedicated individual seeking entry-level position to grow professionally.
What I'm looking for
My name is Shivanna Brown, and I am a dedicated individual with a diverse skill set and work experience. I am currently pursuing a Pharmacy Technician Training program at Jewish Vocational Services of MetroWest, which I believe will enhance my capabilities in the healthcare field. My educational background in Criminal Justice from Saint Peter’s University has equipped me with critical thinking and problem-solving skills that I apply in my professional endeavors.
Throughout my career, I have gained valuable experience in customer service roles, including positions as a Crew Member at Popeye’s and a Cashier at Forman Mills. In these roles, I honed my ability to provide prompt and friendly service, manage transactions efficiently, and resolve customer complaints effectively. Most recently, I worked as an Amazon Delivery Associate, where I utilized technology to prepare and deliver inventory, demonstrating my adaptability and commitment to excellence in every task I undertake.
Experience
Work history, roles, and key accomplishments
Delivery Associate
AA Huddle LLC
Oct 2022 - Nov 2023 (1 year 1 month)
Received and prepared inventory for delivery, utilizing technology to sort and scan orders. Engaged in physical tasks including lifting and transporting packages.
Cashier
Forman Mills
Apr 2017 - Jul 2019 (2 years 3 months)
Managed transactions using the point-of-sales system, handled cash and credit payments, issued receipts, and resolved customer complaints. Engaged in cross-selling and upselling products.
Crew Member
Popeye’s
Feb 2014 - Dec 2016 (2 years 10 months)
Provided prompt and friendly service to customers, ensuring satisfaction while maintaining high standards of food quality and cleanliness. Responsible for cleaning and sanitizing food preparation areas and equipment.
Education
Degrees, certifications, and relevant coursework
Jewish Vocational Services of MetroWest
Pharmacy Technician
2024 -
Participating in Pharmacy Technician Training to gain skills in medication dispensing, patient interaction, and pharmacy operations.
Saint Peter’s University
Bachelor of Arts, Criminal Justice
2014 - 2018
Studied Criminal Justice, focusing on the legal system, law enforcement, and the correctional system. Developed analytical skills and a strong understanding of criminal behavior and justice policies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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