Shivanna BrownSB
Open to opportunities

Shivanna Brown

@shivannabrown

Dedicated individual seeking entry-level position to grow professionally.

United States

What I'm looking for

I am looking for a role that allows me to acquire new skills and grow professionally.

My name is Shivanna Brown, and I am a dedicated individual with a diverse skill set and work experience. I am currently pursuing a Pharmacy Technician Training program at Jewish Vocational Services of MetroWest, which I believe will enhance my capabilities in the healthcare field. My educational background in Criminal Justice from Saint Peter’s University has equipped me with critical thinking and problem-solving skills that I apply in my professional endeavors.

Throughout my career, I have gained valuable experience in customer service roles, including positions as a Crew Member at Popeye’s and a Cashier at Forman Mills. In these roles, I honed my ability to provide prompt and friendly service, manage transactions efficiently, and resolve customer complaints effectively. Most recently, I worked as an Amazon Delivery Associate, where I utilized technology to prepare and deliver inventory, demonstrating my adaptability and commitment to excellence in every task I undertake.

Experience

Work history, roles, and key accomplishments

AL
Current

Delivery Associate

AA Huddle LLC

Oct 2022 - Nov 2023 (1 year 1 month)

Received and prepared inventory for delivery, utilizing technology to sort and scan orders. Engaged in physical tasks including lifting and transporting packages.

FM

Cashier

Forman Mills

Apr 2017 - Jul 2019 (2 years 3 months)

Managed transactions using the point-of-sales system, handled cash and credit payments, issued receipts, and resolved customer complaints. Engaged in cross-selling and upselling products.

PO

Crew Member

Popeye’s

Feb 2014 - Dec 2016 (2 years 10 months)

Provided prompt and friendly service to customers, ensuring satisfaction while maintaining high standards of food quality and cleanliness. Responsible for cleaning and sanitizing food preparation areas and equipment.

Education

Degrees, certifications, and relevant coursework

JM

Jewish Vocational Services of MetroWest

Pharmacy Technician

2024 -

Participating in Pharmacy Technician Training to gain skills in medication dispensing, patient interaction, and pharmacy operations.

Saint Peter’s University logoSU

Saint Peter’s University

Bachelor of Arts, Criminal Justice

2014 - 2018

Studied Criminal Justice, focusing on the legal system, law enforcement, and the correctional system. Developed analytical skills and a strong understanding of criminal behavior and justice policies.

Tech stack

Software and tools used professionally

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Shivanna Brown - Delivery Associate - AA Huddle LLC | Himalayas