Shivam Singh

Orchestrated AI workflows using FastAPI, LangChain, and LangGraph to automate RCS, WhatsApp, and SMS template generation, cutting campaign creation effort by 30%. Added Module Federation with lazy loading to Sinch Converse, cutting initial load latency by 35%.

Built a Node.js backend for tracking whitelisting, ILQC, and firmware flashing across 3,000+ VTS devices, integrated with an ElectronJS application and deployed using Docker with Nginx as a reverse proxy. Streamlined stage-tracker infrastructure to reduce resource usage by 20% and automated deployments through a Jenkins-based CI/CD pipeline.

Collaborated on backend development of the WorkWall platform, reducing latency by 20% to support smoother client onboarding.

Deployed a Project Tracker Tool behind Nginx for load balancing, enabling seamless access for over 1,000 users across the organization. Designed Media Management Portal leveraging Redux Toolkit for global state management with Node.js and AWS S3 bucket for secure and high availability media storage, increasing user-engagement by 15%.

Refactored the MIR3 legacy service using Java Spring AOP for centralized logging and PostgreSQL for reliable data storage, reducing data loss by 15% and improving system dependability. Improved app efficiency using Redux and RTK Query, cutting redundant API calls by 30% and boosting load speed by 25%.

Grade: 7.10/10.0

Pursued an MSc in Biological Sciences and a B.E. in Civil Engineering, achieving a CGPA of 7.10/10.0.