Shivam Aggarwal
@shivamaggarwal
Experienced Senior Product Delivery Manager with a focus on innovation.
What I'm looking for
I am an experienced Senior Product Delivery Manager with over 7 years of international experience in delivering high-impact digital and technical products, particularly in the FinTech and SaaS sectors. My expertise lies in leading global cross-functional teams through Agile and Scrum frameworks, driving end-to-end product development from ideation to successful launch. I have a proven track record of collaborating with stakeholders across various geographies, including the US, Europe, and Southeast Asia, to deliver scalable and customer-centric solutions.
Throughout my career, I have managed both frontend and backend sprints, scaling complex systems, and integrating enterprise platforms such as Elastic, ELK Stack, Adobe Experience Manager (AEM), and Adobe Commerce (Magento). I am proficient in handling ETL pipelines, validating backend APIs, executing SQL queries, and facilitating UAT cycles. My strong understanding of Artificial Intelligence (AI) tools and their applications in product innovation has allowed me to leverage AI-driven platforms for customer experience optimization, process automation, and product enhancement.
I am recognized for promoting data-driven decision-making and aligning diverse stakeholder groups to drive innovation in fast-paced, compliance-regulated environments. I am passionate about using AI tools to enhance productivity and improve customer engagement, and I continuously seek to integrate emerging technologies into my work.
Experience
Work history, roles, and key accomplishments
Senior Product Manager – Delivery
Bajaj FinServ Direct Limited
Aug 2021 - Present (3 years 10 months)
Led Agile delivery of UI and horizontal sprints, managing cross-regional teams to build scalable, customer-centric features with an increasing focus on automation and intelligent workflows. Delivered Elastic and ELK-based backend solutions to enhance system observability, logging, and diagnostics for global platforms. Contributed to roadmap development and backlog prioritization in collaboration w
Product Manager
Siroi Solution Sdn Bhd
Dec 2018 - Present (6 years 6 months)
Owned product delivery across UI and backend layers for cross-border fintech platforms in APAC, with a strong focus on modular scalability and compliance-aligned architecture in evolving Open Banking ecosystems. Implemented Elastic and ELK for full-stack observability and diagnostic optimization, enabling actionable insights and predictive analysis for application performance at scale. Contributed
Product Analyst
Alepo Technologies Inc.
Nov 2017 - Present (7 years 7 months)
Supported the delivery of telecom and digital infrastructure products for US-based and LATAM clients. Applied ELK stack and SQL analysis to drive backend reliability and system monitoring. Participated in remote sprint cycles with the Texas and Pune teams, managing backlog grooming and UAT planning.
Education
Degrees, certifications, and relevant coursework
Symbiosis International University
MBA – Information Technology, Information Technology
Completed a Master of Business Administration with a specialization in Information Technology. Focused on the intersection of business strategy and technological advancements.
Uttarakhand Technical University
Bachelor of Technology – Computer Science, Computer Science
Earned a Bachelor of Technology degree in Computer Science. Gained foundational knowledge in computer science principles and practices.
Availability
Location
Authorized to work in
Skills
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