Shivakumar H N
@shivakumarhn
Salesforce Technical Lead with 12+ years building and upgrading enterprise CRM solutions, leading teams and production support.
IndiaWhat I'm looking for
I am a Salesforce Technical Lead and seasoned Salesforce Developer/Admin with “12 + years of hands-on experience in the Salesforce ecosystem,” focused on Sales Cloud, configuration, and customization that meet diverse business needs. I bring “proven track record of leading production support for high-profile clients, like Johnson & Johnson,” while ensuring system reliability and user satisfaction.
I lead full-lifecycle CRM implementations—from requirement analysis to deployment—and I excel at AppExchange package work, including analyzing and upgrading legacy systems for performance and reliability. I also have strong technical depth in “Apex, Visualforce, and Lightning Web Component,” plus Aura, OmniStudio, and Process Builder, and I support safe releases through tools like Copado/changeset while mentoring junior developers (including “Received Six times Sprint star till date”).
Experience
Work history, roles, and key accomplishments
Serve as a Salesforce Technical Lead responsible for code review, coordinating with QA to complete test scenarios, and mentoring junior developers. Modify/create Lightning components and Apex (including batched and trigger work) plus perform configuration changes and manage deployments using Copado and changesets.
Lead (Happiest Minds)
Happiest Minds
May 2021 - Nov 2021 (6 months)
Led technical analysis and upgrade processes for Salesforce AppExchange packages, including reviewing and enhancing existing code for improved performance and reliability.
Led a team providing production support for Salesforce applications, ensuring optimal functionality and user satisfaction. Provided support for Johnson & Johnson Salesforce projects including GCC/UCU, MIRO, and Visioncare for EMEA/LATAM.
Salesforce Developer/Admin
Cloud Experts
Jun 2014 - Oct 2016 (2 years 4 months)
Responsible for end-to-end development and customization of Salesforce solutions to meet diverse client needs. Implemented CRM and custom configuration for small, mid, and large businesses.
Education
Degrees, certifications, and relevant coursework
V.V.C.E (VTU)
Bachelor of Engineering, Engineering
Earned a B.E from V.V.C.E under VTU in Mysore, Karnataka.
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring Shivakumar?
You can contact Shivakumar and 90k+ other talented remote workers on Himalayas.
Message ShivakumarGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
