Open to opportunities

Shirley Lau

@shirleylau

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Experienced manager with a background in architecture and real estate.

United Kingdom

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What I'm looking for

I am looking for a role that allows me to combine my design skills with management, fostering a collaborative environment and contributing to innovative projects.

I am a dedicated professional with a strong background in management and design, currently serving as a Manager at Oh! Dumplings Restaurant. My role has allowed me to become the liaison between the restaurant owners and the landlord, ensuring smooth operations and effective communication. I have successfully designed menus and seating charts for events, showcasing my ability to blend creativity with practical needs.

In addition to my management experience, I hold a Master’s degree in Interior Architecture and Design from the University of Lincoln. My academic projects include collaborating on a dodecahedron-inspired dome structure aimed at creating environments for future scientists. This experience has honed my skills in teamwork and innovative design thinking, which I apply in my professional endeavors.

My previous role as a Personal Assistant for a Residential and Commercial Real Estate Broker further solidified my expertise in client communication and property marketing. I am committed to creating welcoming environments for clients and ensuring their needs are met throughout the real estate process. I thrive in dynamic settings where I can leverage my skills in design and management to contribute to team success.

Experience

Work history, roles, and key accomplishments

Manager

Oh! Dumplings Restaurant

Aug 2021 - Aug 2024 (3 years)

Managed restaurant operations, serving as a liaison between owners and landlord, and ensuring employee satisfaction. Designed new menus for rebranding and assisted with customer service, communicating in multiple languages when needed.

Liaison Menu Design Customer Service

Residential Real Estate Broker

Self Employed

Jun 2020 - Apr 2023 (2 years 10 months)

Managed the full sales cycle for residential properties, creating marketable listings and hosting open houses for sellers. Represented buyers by understanding their needs, visiting properties, and negotiating deals to secure optimal outcomes.

Client Relationship Management Negotiation property listing Market Analysis Open House Management

Personal Assistant for a Residential and Commercial Real Estate Broker

Confidential

May 2019 - Jul 2021 (2 years 2 months)

Facilitated real estate transactions by coordinating with clients, banks, and other brokers, ensuring smooth purchase and sale conclusions. Marketed properties, managed client files, and created architectural drawings for renovation projects.

Real Estate Management Marketing Document Management Property Management

Education

Degrees, certifications, and relevant coursework

University of Lincoln

Master's of Interior Architecture and Design, Interior Architecture and Design

Activities and societies: Student Representative: Communicated between students, the student union, and professors to address feedback and concerns. Served as a point of reference and source of reassurance for international students.

Currently pursuing a Master's degree focusing on interior architecture and design. This program aims to deepen knowledge in creating functional and aesthetically pleasing interior spaces.

McGill University

Bachelor of Science in Architecture, Architecture

Activities and societies: Marsception 2018 Architecture and Design Competition | Volume Zero: Collaborated in a team to design a dodecahedron-inspired dome structure recreating Earth's environment for future scientists on Mars. Village au Pied du Courant | Call for proposal: Led a team to design and propose a tensile shading system with an interactive wooden structure for a reinvented public space near the Jacques-Cartier bridge, in Montreal.

Completed a Bachelor of Science in Architecture, gaining foundational knowledge in architectural principles and design. The curriculum covered various aspects of building design and urban planning.