Open to opportunities

Shinique Mercer

@shiniquemercer

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I provide administrative support, manage office systems, and prepare documents for public-sector business operations.

Trinidad and Tobago

Message

What I'm looking for

I'm looking for an administrative support role where I can manage office systems, prepare documents, support business professionals, and continue building my business management knowledge.

I'm currently a Clerk I with the Service Commissions Department, where I handle caller queries, maintain filing systems, operate office equipment, and gather information as directed.

Previously, I supported the Director of the National Family Services Division at the Ministry of the People, Social Development & Family Services. I prepared letters, memoranda, minutes, reports, spreadsheets, routine correspondence, and supported meeting planning and management.

I've also coordinated travel costings and quotes, maintained office inventory, and prepared timesheets, paysheets, invoices, and budgetary and expenditure statements.

I'm pursuing a Bachelor of Science in Business Management and bring practical knowledge of Microsoft Office Suite, e-Government platforms, office administration, accounting, management, and human resources.

Experience

Work history, roles, and key accomplishments

Current

Clerk I

Current

Service Commissions Department

Jul 2025 - Present (1 year 2 months)

Attends to queries and ascertains the business of callers, operates standard office equipment, maintains file register and filing system, and undertakes basic information gathering as directed.

Office Equipment Customer Service

Education

Degrees, certifications, and relevant coursework

UWI School of Business and Applied Studies Ltd.

Bachelor of Science, Business Management

2024 -

Pursuing a Bachelor of Science degree in Business Management, covering business law, management, accounting and finance, and human resources management.

UWI School of Business and Applied Studies Ltd.

Associate of Science, Management

2020 - 2022

Grade: Honours

Earned an Associate of Science degree in Management with honours, studying management, accounting, marketing, human resources, economics, sociology, psychology, and politics.

Corpus Christi College

CXC O'Level, General Secondary Education

2015 - 2020

Activities and societies: Student Ambassador

Completed secondary education with seven CXC O'Level passes, including mathematics, English, social studies, principles of accounts, principles of business, office administration, and information technology.