shilesh naole

Led Lean Six Sigma and GenAI project delivery across global Insurance Property & Casualty and Life processes, supporting Python/deep-learning AI pipelines. Drove operational efficiency by mentoring 6 GB projects and delivering 17 FTE productivity gains in 2021, while supporting multiple client engagements and meeting LDT stretched targets.

Managed Lean Six Sigma and other global projects within recruitment-related processes, driving innovation and improvements. Led an interview scheduling initiative that reduced scheduling time to meet TTO SLA and supported a location movement project consolidating employees into a single Pune location.

Applied Lean Six Sigma to Lending/IT and Network Operations Center processes, supporting One Call Resolution and leading a third-party to offshore migration. Completed 1 LSS project and 1 standard (automation) project, and created training manuals and delivery to strengthen Lean Six Sigma capability.

Drove Lean Six Sigma and quality improvement initiatives supporting 500+ people across Pune, Chennai, and Poland, including a 9-month Black Belt global journal entries project and a mentored Green Belt NIGO reduction program. Owned requirements and end-to-end delivery for 25+ global and domestic automation projects, supported RPA feasibility and bot deployments using Blue Prism and Automation Anyw

Supported transaction processing for changes including name, address, dealer, bank instructions, investment options, and redemptions, with quality checking for the team. Coordinated ISO and BCP activities, managed corporate actions classification in Bloomberg and event uploads in CATS, and delivered client and process trainings via WebEx.

Certified Lean and Six Sigma Black Belt from the Indian Statistical Institute (2014).

Executive Post Graduation Certification in Financial Management from Symbiosis (2009).

Master of Commerce from the University of Pune (2004).

Bachelor of Commerce from the University of Pune (2002).