Sheryl Kunjumon
@sherylkunjumon
Delivery Manager and PMP-certified program leader driving enterprise SaaS implementations and adoption.
What I'm looking for
I’m a Delivery Manager and PMP-certified program leader with 11+ years of experience shipping enterprise SaaS implementations on time and under budget. I’ve delivered 15+ HR Tech programs worth up to $2M across MENA, SEA, and India, cutting delivery timelines by 25% while maintaining 8+ NPS across accounts. I bring deep HRMS/HRIS digital transformation expertise and a track record of aligning delivery execution to workforce strategy.
At Darwinbox, I lead enterprise implementations, delivering 25+ HRMS deployments with budgets up to $2M and achieving 100% on-time, within-scope results. I’ve streamlined planning workflows, optimized resource allocation, and embedded agile ceremonies to reduce average timelines by 25%. I also manage cross-functional pods of 10–15 members across 3+ time zones, sustaining zero critical escalations on flagship accounts.
I focus strongly on adoption and client outcomes—driving platform usage from ~55% to 85%+ post-go-live through change management playbooks, training, and hypercare support. I partner directly with CXO-level stakeholders (CHROs, CTOs) to map solutions to strategic transformation roadmaps, and I lead multi-country rollouts standardizing payroll, leave, performance, and recruitment across 5+ geographies per program. I’m now seeking a senior Delivery/Program Manager role in a high-growth SaaS or digital transformation organization where I can keep raising the bar on delivery performance, revenue impact, and customer success.
Experience
Work history, roles, and key accomplishments
Engagement Manager
Darwinbox
Jan 2019 - Present (7 years 5 months)
Delivered 25+ enterprise HRMS implementations (budgets up to $2M) achieving 100% on-time, within-scope delivery across MENA, SEA, and India. Cut delivery timelines by 25%, grew post-go-live adoption from ~55% to 85%+, led 10–15 member cross-functional pods, and sustained 8+ NPS by proactively managing delivery risks.
Business Development Manager
Happay
Jan 2017 - Jan 2019 (2 years)
Generated ~$1M in new annual recurring revenue by acquiring enterprise T&E automation clients across BFSI, IT, and consulting. Closed 25+ deals averaging $24K–$30K each, exceeded quarterly sales targets by 120%+, expanded regional penetration by 30%, and maintained 90%+ client retention.
Business Development Manager
Blockdale Publishing
Jan 2014 - Jan 2017 (3 years)
Restored profitability for a loss-making medical journal ad revenue line by restructuring pricing, targeting, and sales strategy. Led end-to-end sales for ad placements and sponsored content, and created a new billed editorial revenue stream through practitioner interviews.
Education
Degrees, certifications, and relevant coursework
IMCD
Master of Business Management, Business Management
2017 - 2019
Completed a full-time Master of Business Management program at IMCD (Pune University) from 2017 to 2019.
Ness Wadia College of Commerce
Bachelor of Commerce, Commerce
2012 - 2014
Completed a full-time Bachelor of Commerce program at Ness Wadia College of Commerce (Pune University) from 2012 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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