I've managed HR administration and finance operations at CV Trio Jaya Gemilang, overseeing recruitment, payroll, attendance, employee records, procurement, and vendor invoices for a 20+ employee team.
Previously at CV Pop Estetika Indonesia, I ran end-to-end marketplace operations, increasing monthly sales by 15% through SEO-optimized listings, pricing, and stock control. I also maintained a 4.9/5 customer satisfaction rating and contributed to a 20% increase in store visits through product and promotional content.
At English First, I managed Salesforce student records for up to 270 students, coordinated academic administration, and built learning plans that supported 70% student retention.
