Open to opportunities

Shenelle Batiste

@shenellebatiste

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Seasoned security officer with 12+ years in surveillance, emergency response, and meticulous incident reporting.

United States

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What I'm looking for

I’m looking for a security role where I can protect people and property, respond quickly to alarms and emergencies, maintain accurate reports and logs, and work with management to strengthen safety policies and procedures.

I bring over 12 years in security and private surveillance, focused on staying calm and acting quickly during crisis events and emergencies. I’m trusted for excellent communication, maintaining detailed logs of important events, and completing tasks accurately despite interruptions.

I secure facilities through interior and exterior patrol, inspections, and rapid response to alarms for fire and unauthorized personnel. I’ve reported incidents, accidents, and medical emergencies to law enforcement, aided investigations, and have experience testifying in court proceedings. I also support safety planning through emergency response preparations, drills, crowd control, and incident follow-up involving thefts or property damage.

Experience

Work history, roles, and key accomplishments

Security Officer

Professional Security Consultants

Sep 2017 - Nov 2019 (2 years 2 months)

Secured the Acadiana Mall by patrolling inside and outside, checking system rooms, verifying parking permits, and monitoring for threats. Responded to alarms, reported incidents to law enforcement, maintained daily incident/shift/visitor logs, and assisted with security policy and emergency drill preparation.

Interior And Exterior Patrol Report Writing Visitor Logs Parking Lot Inspections Crowd Control

Correctional Officer

St. Martin Parish Sheriff Office

Mar 2017 - Sep 2017 (6 months)

Maintained security and order at a correctional facility through inspections, monitoring, and enforcing rules for inmates and visitors. Conducted searches to uncover contraband, restrained violent or unruly inmates, documented incidents and inmate behavior, and escorted prisoners to court appearances.

Internal Security Checks Cell And Area Inspections Contraband Detection Pat Downs And Body Searches Escorted Court Appearances Security Monitoring Staff Training

Security Officer

HUB Enterprises Inc

Feb 2007 - Mar 2017 (10 years 1 month)

Provided security-related customer service by inputting customer call and onsite service visit information into the company’s system. Delivered customer service and controlled the release of proprietary and confidential information.

Customer Service Data Entry Confidentiality

Cashier Customer Service

Circle K

Jul 2005 - Jan 2007 (1 year 6 months)

Handled cashier and customer service duties, including assisting customers with product information and services. Managed cash drawers across checkout stations and processed money orders, while supporting order follow-ups and shipping status inquiries.

Cash Handling Customer Service Team Collaboration Cleaning