Sheila User
@sheilauser
Creative media professional with a passion for digital content management.
What I'm looking for
I am a creative and detail-oriented professional with a Bachelor of Arts in Film Production and nearly two years of experience in managing digital content and schedules. My background in social media management, combined with strong organizational skills, enables me to effectively coordinate and optimize workflows. I thrive in fast-paced environments and am eager to bring my strategic planning abilities and passion for media to a traffic controller role in a TV station.
Currently, I manage social media strategies at BIWBIW Kenya, where I develop and implement campaigns to boost brand awareness and engagement. I also oversee key retail account management, ensuring client satisfaction and identifying trends to improve profitability. My internship at K24 TV provided me with hands-on experience in studio operations and multimedia content production, further enhancing my skills in the media industry.
Experience
Work history, roles, and key accomplishments
Key Account Manager
BIWBIW Kenya
Feb 2023 - Present (2 years 4 months)
Oversaw relationships with major retail clients, ensuring their needs were met and exceeding performance goals. Prepared regular reports for senior management, outlining account performance, sales trends, and client feedback.
Social Media Manager
BIWBIW Kenya
Feb 2023 - Present (2 years 4 months)
Developed and implemented social media strategies to boost brand awareness and engagement. Created and curated content for Facebook and Instagram, analyzing social media metrics to optimize campaigns.
Studio Operator Intern
K24 TV
May 2023 - Sep 2023 (4 months)
Assisted in the daily operations of the studio, ensuring smooth workflow and supporting studio setup and breakdown for various productions. Managed equipment inventory and maintenance, gaining hands-on experience in film production processes.
Yearbook Layout Editor
United States International University-Africa
Feb 2022 - Sep 2022 (7 months)
Designed and formatted print layouts for the university's annual yearbook, collaborating with writers, editors, and photographers to create cohesive content. Utilized Adobe InDesign and Photoshop for layout creation, ensuring accuracy and meeting strict publication deadlines.
Administrative Assistant
Geomatics Civil Engineering Surveyors Limited
Nov 2022 - Apr 2023 (5 months)
Managed daily office operations and administrative functions, coordinating schedules, meetings, and appointments for executives. Handled correspondence, maintained organized filing systems, and assisted in the preparation of reports.
Education
Degrees, certifications, and relevant coursework
The Kenya High School
Kenya Certificate of Secondary Education, Secondary Education
Obtained the Kenya Certificate of Secondary Education, completing a rigorous secondary education curriculum. Developed strong academic foundations and critical thinking skills across various subjects.
United States International University Africa
Bachelor of Arts, Film Production and Directing
Activities and societies: Yearbook Layout Editor
Completed a Bachelor of Arts in Film Production and Directing, gaining comprehensive knowledge in cinematic arts. Focused on practical skills in directing, cinematography, editing, and screenwriting, preparing for a career in media production.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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