Sheila Alves
@sheilaalves
Construction Estimator candidate drawing on a complete home renovation and current referral workflow supervision at Lowell Community Health Center.
United StatesWhat I'm looking for
I managed a complete home renovation in Lowell, handling scope, budget, and vendor relationships from start to finish. The project included structural wall changes, a full kitchen remodel, multiple bathroom renovations, flooring replacement, and expanding a closet into a walk-in.
At Lowell Community Health Center, I currently supervise the Referrals Department, manage staff productivity, and coordinate referral workflows with specialty offices and outside facilities. I also helped develop and lead the rollout of a new Epic EMR system for referrals.
Earlier, as Referrals Lead, I led a departmental backlog cleanup that brought the backlog to standard turnaround times. I’m seeking a fully remote Construction Estimator role where I can apply my renovation budgeting and quote-comparison experience alongside my process-driven supervisory background.
Experience
Work history, roles, and key accomplishments
Referrals Department Supervisor
Lowell Community Health Center
Oct 2021 - Present (5 years 1 month)
Supervise department staff and manage productivity across a high-volume referral workflow. Helped develop and lead the rollout of a new Epic EMR system specific to referrals.
Referrals Lead
Lowell Community Health Center
Jan 2021 - Sep 2021 (8 months)
Trained incoming staff and managed project timelines. Led a departmental backlog cleanup project, reducing a high-volume backlog to standard turnaround times.
Referral Specialist
Lowell Community Health Center
May 2015 - Jan 2021 (5 years 8 months)
Scheduled appointments with specialty offices and processed prior authorizations for out-of-network care and high-tech imaging across multiple insurers.
Pre-Verification Specialist
Lowell Community Health Center
May 2014 - May 2015 (1 year)
Performed insurance verification and coverage discovery.
Administrative Assistant
Peniel Christian Ministry
Mar 2013 - Jun 2014 (1 year 3 months)
Provided administrative support to the ministry.
Aesthetician
Touch of Beauty Hair Salon
Aug 2012 - Nov 2013 (1 year 3 months)
Provided aesthetician services to clients.
Administrative Assistant
Mparaganda & Associates, Attorney at Law
Feb 2003 - Jan 2004 (11 months)
Provided administrative support to the law firm.
Education
Degrees, certifications, and relevant coursework
Catherine Hinds Institute of Esthetics
Certification in Esthetics, Esthetics
Completed a certification in Esthetics from Catherine Hinds Institute of Esthetics in 2010.
Greater Lowell Technical High School
Information Processing Diploma, Information Processing
Earned an Information Processing Diploma from Greater Lowell Technical High School in 2003.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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