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Sheikh Ahmed

@sheikhahmed

Message

I lead product design for AI-enabled platforms, improving accessibility, onboarding, and customer experiences.

United Kingdom

Message

At Lavanda, I lead product design for an award-winning property management platform for short-term stays and student accommodation. I’ve introduced AI-supported design processes and led a radical interface overhaul focused on accessibility.

Previously, I redesigned onboarding and core product experiences at Exclaimer, including an AI sentiment-analysis product, and improved support journeys at Mimecast for a platform serving 40,000+ organisations and 17 million users.

Experience

Work history, roles, and key accomplishments

Current

Head of Product Design

Current

Lavanda

Jan 2025 - Present (1 year 8 months)

Leading product design for an award-winning property management platform, implementing AI-driven processes and overhauling the interface to improve accessibility.

AI Design Leadership UX UI Figma Accessibility

Current

Web Developer

Current

Trussell Trust

Aug 2023 - Present (3 years 1 month)

Helping the local branch of the food bank charity develop a new website using Drupal.

Drupal Web Development

Lead Product Designer

Exclaimer

Mar 2022 - Dec 2024 (2 years 9 months)

Redesigned the onboarding journey for new customers, designed an innovative AI-based sentiment analysis product, and led a UI update aligned with a company rebrand.

Product Design UX UI AI Sentiment Analysis Figma

Senior UX Designer

Mimecast

Jul 2021 - Feb 2022 (7 months)

Led the redesign of help articles and support websites to reduce inbound support requests, and oversaw the migration of the public-facing website from WordPress to Sitecore.

UX Design WordPress Sitecore Web Design