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Sheethal Ullal

@sheethalullal

Technical Writer & QA Engineer | API Documentation (OpenAPI/Swagger) | Postman | Docs-as-Code | 5+ Years Quality Assurance

India

Message

What I'm looking for

I’m looking to help teams ship defect-free releases by combining QA rigor with Docs-as-Code API documentation, so engineers and stakeholders get accurate, automated, production-ready release communication.

I’m a Senior Quality Engineer with 5+ years of experience in Fintech and E-commerce, specializing in End-to-End UI Testing, Functional Validation, and API Testing. I drive quality across the full STLC, with a focus on Backend Verification using SQL to ensure data integrity.

I collaborate closely with engineering teams to translate complex system logic into accurate Technical Functional Documents (TFDs) and API references. As a primary technical resource for documentation, I clarified BRDs, identified critical logic gaps early, managed release communication for 3+ major change requests, and maintained zero post-release defects.

Currently, I specialize in the Docs-as-Code methodology—using OpenAPI/Swagger, Markdown, MkDocs, and CI/CD workflows to build automated documentation portals. I combine rigorous Manual Exploratory Testing with hands-on technical writing to help teams deliver production-grade release communication.

Experience

Work history, roles, and key accomplishments

Technology Analyst (QA & Docs)

Infosys Ltd.

Aug 2022 - Sep 2025 (3 years 1 month)

Served as a primary technical resource for documentation teams, translating complex GST taxpayer/tax officer logic into accurate TFDs and edge-case data to improve guide quality. Led API validation and release communication for 3+ major change requests, achieving zero post-release defects while coordinating UAT and using SQL-backed backend verification.

MkDocs REST APIs UAT

Junior QA Engineer

Powerweave Software Services Pvt Ltd

Oct 2021 - Aug 2022 (10 months)

Designed and executed test cases for B2B/B2C e-commerce flows including checkout, admin panel, and payment, ensuring regression and sanity coverage each sprint. Built structured defect documentation with environment details and screenshots, and performed cross-browser testing plus GTmetrix performance checks for rendering anomalies.

Regression Testing Sanity Testing Cross Browser Testing GTmetrix Smoke Testing HTML CSS Rendering Checks Agile Scrum E Commerce Testing

Software Tester

Educonnect Media (World) Pvt Ltd

Jun 2019 - Sep 2020 (1 year 3 months)

Created test summaries and functional behavior logs for education-tech dashboards, mapping complex system behaviors into step-by-step internal guides for cross-functional teams. Conducted black-box testing of course content modules and documented integration-level edge cases for release readiness.

Black Box Testing Functional Behavior Logging Step By Step Technical Guides Edge Cases Education Tech QA Integration Testing Agile Testing