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Sheena GleesonSG
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Sheena Gleeson

@sheenagleeson

Senior Trust Officer Assistant at Personal Trust, supporting high-value clients and maintaining compliant investment administration and reporting.

South Africa
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At Personal Trust (Pty) Ltd, I served as a Senior Trust Officer Assistant to John Falconer and Mark Huxter, acting as a senior point of contact for high-value clients. I managed complex client relationships and helped resolve queries in line with individual client objectives.

I oversaw investment instructions, payment requests, and client accounting, with accountability for governance, compliance, and records across client and investment documentation. I also prepared and reviewed records of advice, meeting minutes, investment proposals, and regular client reports, ensuring accuracy and audit readiness.

Previously, at Alpha Wealth (Pty) Ltd, I processed client administration and managed monthly statements and fund performance reporting for a client base of more than 200. My experience also includes financial advising at Old Mutual and senior administrative and secretarial support across financial services, government, property, and legal settings.

Experience

Work history, roles, and key accomplishments

PL

Senior Trust Officer Assistant

Personal Trust (Pty) Ltd

Mar 2018 - Oct 2025 (7 years 7 months)

Served as senior point of contact for high-value clients, managing complex relationships and ensuring timely resolution of queries. Oversaw end-to-end administration of investment instructions, payment requests, and client accounting, with accountability for governance, compliance, and record-keeping.

CT

Senior Secretary to Executive Director

City of Cape Town

Mar 2012 - Aug 2012 (5 months)

Provided senior-level administrative and secretarial support to the Executive Director, handling all administrative and secretarial tasks at a senior level.

AM

Receptionist / PA Assistant to Financial Manager

Atlantic Marina

Sep 2008 - Jul 2009 (10 months)

Manned the front office, answering all incoming calls and dealing with ad hoc client queries. Assisted the financial manager with day-to-day tasks and handled a property portfolio including tenant queries, lease agreements, and maintenance.

Education

Degrees, certifications, and relevant coursework

Milpark Business School logoMS

Milpark Business School

NQF Level 6, Financial Planning

2015 - 2015

Completed Financial Planning NQF Level 6 in 2015. Plans to complete a degree in the near future.

MO

Moonstone

RE 5 Exam, Financial Services

2015 - 2015

Passed the RE 5 exam in 2015.

Varsity College logoVC

Varsity College

Certificate in Bookkeeping, Bookkeeping

2009 - 2009

Completed a bookkeeping course in 2009.

TA

The Junior Paralegal College of South Africa

Junior Paralegal Certificate, Paralegal Studies

2006 - 2006

Completed a junior paralegal program in 2006.

FS

Fish Hoek Senior High School

High School Diploma, General

2003 - 2003

Completed secondary education at Fish Hoek Senior High School in 2003.

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