NRNomani Rapelego
@nomanirapelego
Dedicated administrative professional with extensive experience in client relations.
South AfricaWhat I'm looking for
I am a dedicated administrative professional with over 9 years of experience providing high-level support to financial advisors and ensuring exceptional customer service. My expertise lies in calendar management, document preparation, and strategic cold calling, which I have effectively utilized to enhance client engagement and satisfaction.
In my current role as a Personal Assistant to a Financial Advisor at Liberty Life, I manage diary scheduling, coordinate meetings, and generate new leads through strategic outreach. My commitment to maintaining strong client relationships has resulted in increased client retention and satisfaction. I am now seeking to leverage my skills in an organization that values hard work and professional growth.
Experience
Work history, roles, and key accomplishments
Personal Assistant to Financial Advisor
Liberty Life
Oct 2019 - Present (5 years 9 months)
Managed diary scheduling and coordinated meetings for the Financial Advisor. Generated new leads and acquired potential clients through strategic cold calling. Uploaded risk and investment applications for new policy issuance.
Administrative Assistant
Cardzgroup Africa
Jul 2014 - Nov 2017 (3 years 4 months)
Operated the company switchboard and routed incoming calls efficiently. Managed the reception desk, greeted and assisted visitors and clients professionally. Personalized cards using the PERSO system.
Human Resource Assistant
UTI Pharma/DSV
Nov 2009 - Nov 2010 (1 year)
Logged tickets and maintained records for new appointments, resignations, and dismissals. Assisted in recruitment and selection processes. Prepared termination packs for exiting employees.
Education
Degrees, certifications, and relevant coursework
Metro Minds
National Certificate, Business Administration
Completed a National Certificate in Business Administration, gaining foundational knowledge in administrative practices and business operations.
Tshwane University of Technology
Diploma, Financial Information Systems
Undertook studies towards a Diploma in Financial Information Systems, focusing on the intersection of finance and information technology.
Tshwane University of Technology
Certificate, Financial Management and Office Skills
Obtained a Certificate in Financial Management and Office Skills, developing competencies in managing financial records and general office procedures.
Mosupatsela Senior School
Matric Certificate, General Studies
Successfully completed the Matric Certificate, fulfilling the requirements for secondary education.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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