Shazanne Lightbourne
@shazannelightbourne
Dedicated HIM professional with over 11 years of experience.
United StatesWhat I'm looking for
I am a dedicated and detail-oriented Health Information Management (HIM) professional with over 11 years of combined experience in clinical practice and administrative services. My exceptional organizational skills and comprehensive knowledge of coding regulatory requirements and compliance standards have allowed me to excel in various roles within the HIM department.
Currently, I serve as the Assistant Director of HIM at Gulf Coast Medical Center, where I support continuous interaction with the physician community to enhance documentation quality and streamline processes. I have successfully developed and rolled out training programs for HIM staff and have maintained a medical record delinquency rate of just 5%. My commitment to improving workflows and ensuring compliance has been instrumental in achieving departmental goals and enhancing patient care.
Previously, I worked as an EHR Imaging Systems Coordinator at Mount Sinai Medical Center, where I managed a team of 20 FTEs and oversaw the implementation of Epic System upgrades. My experience also includes roles in medical assisting, billing, and coding, where I honed my skills in patient interaction and administrative efficiency. I am passionate about leveraging my expertise to contribute to the success of healthcare organizations.
Experience
Work history, roles, and key accomplishments
Assistant Director HIM
Gulf Coast Medical Center
Apr 2015 - Present (10 years 4 months)
Supported continuous interaction with the physician community to include documentation quality improvement, record completion, fining, and suspension activities. Attended medical staff meetings as needed to address issues, obtain feedback, and deliver training/education.
EHR Imaging Systems Coordinator
Mount Sinai Medical Center
Feb 2010 - Mar 2015 (5 years 1 month)
Supported continuous interaction with the physician community to include documentation quality improvement, record completion, fining, and suspension activities. Attended medical staff meetings as needed to address issues, obtain feedback, and deliver training. Managed 20 FTE working in the electronic medical record (Epic System) in various settings.
Medical Assistant/Billing/Coder
Joseph. Seber MD
Aug 2004 - Nov 2009 (5 years 3 months)
Managed front desk operations including answering phones, greeting patients, and scheduling medical procedures. Handled patient accounts billing, bookkeeping tasks, and filed claim appeals for incorrectly denied claims.
Education
Degrees, certifications, and relevant coursework
MCMiami Dade College
Associate of Science, Health Information Management
Completed an Associate of Science degree focusing on Health Information Management. Specialized in Healthcare Informatics, gaining expertise in managing health data and systems.
MCMiami Dade College
Associate of Arts, Nursing
Obtained an Associate of Arts degree with a focus on Nursing. Developed foundational knowledge and skills in nursing practices and patient care.
National School of Technology
Occupational Associate Degree, Medical Assistant
Grade: Valedictorian
Earned an Occupational Associate Degree in Medical Assisting, which included Phlebotomy Certification. Graduated as Valedictorian, demonstrating strong academic performance and dedication.
Availability
Location
United StatesAuthorized to work in
Job categories
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