Shayna Taylor

Conducted psychosocial assessments and updated care plans based on resident needs. Provided counseling and supportive services to residents and families, and coordinated admission, discharge, and transfer processes.

Supervised and advised student staff while serving as a staff barometer to identify student staff needs. Responded to emergencies in the absence of the Director of Residence Life and coordinated residence hall programs.

Conducted research supporting outreach strategies designed to reduce hospital readmissions. Contributed to improved client outcomes by participating in a quality improvement task force.

Facilitated recreational and educational activities for children ages 4–14. Helped create programs tailored to target communities and supported fundraising efforts through proposal research and writing.

Facilitated programs that supported resident engagement and community development. Enforced residence life policies and safety standards and provided emergency support in accordance with campus crisis protocols.

Maintained files and records to keep information updated and easily accessible. Sorted and distributed incoming mail, answered phones, and handled cash, credit, and check transactions with customers.

Bachelor of Social Work degree from Madonna University, completed in May 2020.