Shaye Pettaway
@shayepettaway
Certified professional coder with 10+ years improving billing accuracy and reducing denials.
What I'm looking for
I am a certified professional coder with over 10 years of experience specializing in ICD-10 and CPT coding, focused on improving financial accuracy and regulatory compliance.
I have a proven track record of reducing outstanding accounts by 15% and decreasing errors by 12% through meticulous claim processing and charge capture.
My background includes roles as a medical coder/accounts receivable clerk, ophthalmic technician, and administrative assistant where I streamlined processes, improved cash flow, and supported strategic decision-making with financial data analysis.
I am committed to precise documentation, collaborative problem solving, and continuous professional development in medical billing and coding.
Experience
Work history, roles, and key accomplishments
Medical Coder
Mobile OB/GYN
Aug 2023 - Sep 2024 (1 year 1 month)
Processed medical claims and applied ICD-10/CPT coding to reduce errors by 12%, resolved billing discrepancies to cut outstanding accounts by 15%, and supported AR processes to improve cash flow.
Ophthalmic Technician
Diagnostic Medical
Jan 2017 - Jul 2023 (6 years 6 months)
Supported ophthalmologists by assisting in diagnostics and documentation, educated patients on lens care to improve compliance, and streamlined intake to reduce wait times.
Administrative Assistant
LHI Logistics
May 2014 - Jul 2022 (8 years 2 months)
Managed databases and office operations to boost efficiency, coordinated equipment maintenance to reduce downtime, and organized events to optimize time and resources.
Education
Degrees, certifications, and relevant coursework
MedicalCodingbyJen
Continuing Education, Billing and Coding
2024 -
Enrolled in billing and coding coursework with MedicalCodingbyJen beginning January 2024 for professional development.
AACP / AAPC (billing and coding courses)
Continuing Education, Billing and Coding
2023 -
Enrolled in billing and coding coursework with AAPC beginning May 2023 to maintain and expand coding skills.
Virginia College
Vocational School Certificate, Medical Assistant
Completed a vocational school certificate as a Certified Medical Assistant in Mobile, AL.
MedCerts
Certificate, Medical Billing and Coding
2025 - 2027
Completed a Medical Billing and Coding program through MedCerts from July 2025 to July 2027.
MedCerts
Certified Professional Coder, Medical Coding
Completed a certified professional coder program (medical coding) through MedCerts (online).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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