Open to opportunities

Shashank Singh

@shashanksingh4

Adaptable IT support specialist and web developer delivering user-focused technical solutions across healthcare and customer service.

India

Message

What I'm looking for

I'm seeking a role to apply IT support and web development skills, collaborate across teams, improve user experiences, and grow in healthcare IT or customer-facing tech roles.

I am an adaptable, solution-oriented IT professional with hands-on experience across IT support, customer service, HR coordination, software development, and healthcare IT operations.

I have supported users via chat and email, documented recurring issues to aid technical teams, coordinated with internal departments to deliver real-time solutions, and helped staff with software and hardware troubleshooting while maintaining basic network operations.

As a freelance full-stack developer I designed and deployed responsive WordPress sites for 5+ clients, customized themes, and improved SEO using plugins, while also providing admin helpdesk and HR assistance where needed.

I bring strong interpersonal skills, fast learning, teamwork, problem solving, and a proactive mindset. I seek roles where I can contribute across diverse functions and deliver excellent user and team experiences.

Experience

Work history, roles, and key accomplishments

Full-stack Developer

Freelancer

Jan 2024 - Jan 2025 (1 year)

Designed and deployed responsive WordPress websites for 5+ clients, customized themes and improved SEO using plugins to increase site visibility.

WordPress HTML CSS SEO Responsive Design Client Communication

Support Executive Intern

JestosVenture

Jan 2024 - Jan 2025 (1 year)

Assisted customers via chat and email, documenting recurring issues to aid the tech team and coordinating with internal departments to deliver real-time solutions.

Customer Support CRM IT Helpdesk Problem Solving