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Shanu Garg

@shanugarg

Empathy-driven UX Designer and UX Researcher blending usability research with generative AI to ship impactful experiences.

India

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What I'm looking for

I’m looking for a UX role where I can lead empathy-driven research, translate insights into design systems and accessible UI, and prototype generative-AI workflows responsibly—measuring outcomes and iterating with real user feedback.

I’m an empathy-driven UX Designer and UX Researcher who turns user needs into clear, testable experiences—then scales them with generative AI. At Krones Digital Solutions, I researched, modeled, and prototyped internal HR conversational interfaces and automated workflows, improving query resolution times by an estimated 30%.

I also evaluated low-code AI platforms and LLMs against enterprise data privacy compliance metrics, cutting manual processing effort by 25%. As a Design Fellow with mixed-method fieldwork (including contextual inquiry, user interviews, and field validation with 30+ rural participants), I redesigned information architecture and interaction paths, reducing completion times by 35%—and built LLM-driven prompt libraries and micro-tasks that raised response reliability by 40%. I bring a design-systems mindset (accessibility with WCAG, wireframing, rapid prototyping) and focus on responsible, measurable AI workflow optimization.

Experience

Work history, roles, and key accomplishments

Current

Digital Communication AI Fellow

Current

Krones Digital Solutions

Sep 2025 - Present (10 months)

Researched, modeled, and prototyped internal HR conversational interfaces and automated workflows using generative AI to accelerate query resolution. Evaluated and verified low-code AI platforms and LLMs against enterprise data privacy compliance metrics, and authored internal communication assets and interactive templates for multiple campaigns.

Design Fellow

Bharat Digital

May 2025 - Jul 2025 (2 months)

Led generative and evaluative fieldwork with 30+ rural participants using contextual inquiry, user interviews, and field validation to identify digital literacy gaps. Restructured information architecture and interaction task paths, built prompt libraries, and developed LLM-driven automated micro-tasks with edge-case analysis to improve response reliability.

Product Design Intern

Living Things

Mar 2025 - May 2025 (2 months)

Conducted market analysis and competitive benchmarking for a smart remote control initiative, translating user expectations into priority features. Created end-to-end visual infographics and 3D/CAD structural assets using Rhino 3D and Blender to support hardware deployment workflows.

Market Analysis Competitive Benchmarking Infographics 3D CAD Modeling Rhino Blender Product Design