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Shannon PorcheSP
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Shannon Porche

@shannonporche

Human Resources Director at Capital Area Transit System, modernizing policy and HR operations for a regulated public transportation agency.

United States
Message

At Capital Area Transit System, I oversee HR service delivery, policy governance, and employment risk, reporting directly to the CEO. I lead cross-functional work across recruitment, onboarding, benefits, employee relations, and workforce planning.

At Premium Inspection & Testing, I directed multi-state HR operations for 1,200+ employees and delivered an HRIS implementation in six weeks, improving data accuracy and process efficiency by approximately 30%.

Through ITM HR Consulting, I provide independent support in employee relations, HR policy, organizational development, workforce solutions, and process improvement. Earlier, at PeopleStrategy, I implemented client HR technology solutions, redesigned workflows, and trained users.

Experience

Work history, roles, and key accomplishments

CC
Current

Director of Human Resources

Capital Area Transit System (CATS)

Apr 2025 - Present (1 year 7 months)

Report directly to the CEO; oversee HR service delivery, policy governance and employment risk for a highly regulated public transportation agency. Lead cross-functional HR operations encompassing recruitment, onboarding, benefits, employee relations, investigations, compensation, workforce planning and policy modernization.

PT

Human Resources Director

Premium Inspection & Testing

Aug 2019 - Oct 2020 (1 year 2 months)

Directed multi-state HR operations for 1,200+ industrial services employees, advising executives on compliance, employee relations, workforce administration and scalable HR infrastructure. Delivered an HRIS implementation in six weeks, improving HR data accuracy and process efficiency approximately 30%; supported initiatives associated with 20% improvements in engagement and retention.

AE

Corporate HR Director

Anniversary Holding / Dynasty Healthcare & Energy

Mar 2016 - May 2018 (2 years 2 months)

Standardized HR operations and policies across five healthcare and energy entities, supporting business integration, consistent employee practices and scalable administration. Supported initiatives associated with approximately 30% lower litigation and 25% higher internal promotions.

Education

Degrees, certifications, and relevant coursework

Southern University and A&M College logoSC

Southern University and A&M College

Bachelor of Science, Psychology

Bachelor of Science in Psychology from Southern University and A&M College.

Tech stack

Software and tools used professionally

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