shannon goodrum
@shannongoodrum
Experienced customer-service and childcare professional with strong supervisory and money-handling skills.
United StatesWhat I'm looking for
I am a dedicated customer-service and childcare professional with experience in food service, retail, and early childhood education. I bring hands-on experience as an Assistant Manager and as a Preschool Teacher, and I am First aid and CPR certified.
I have a proven track record handling cash, operating POS systems, managing inventory, supervising staff, and delivering reliable toddler and infant care. I completed an Associate in Medical Sonography and hold practical skills in Microsoft Office and general computer use.
I am organized, dependable, and focused on delivering excellent service and safe, nurturing care. I enjoy mentoring team members, improving operations, and using my blended background in customer service and childcare to support a positive work environment.
Experience
Work history, roles, and key accomplishments
Server
Waffle House
Nov 2021 - Mar 2025 (3 years 4 months)
Provided fast, friendly customer service, prepared food, maintained cleanliness, and managed cash transactions to support high-volume restaurant operations.
Assistant Manager
Subway
Aug 2015 - Apr 2019 (3 years 8 months)
Supervised store operations, staff scheduling, and food preparation while handling customer service and cash management to maintain daily operational efficiency.
Cashier
Toyota
Jan 2015 - Sep 2015 (8 months)
Processed service ticket checkouts and rental car transactions, handled payments, and delivered customer service at the service desk.
Service Associate
Winn-Dixie
Mar 2011 - Aug 2015 (4 years 5 months)
Operated cashier and customer service desk, performed till counts and safe drops, and processed Western Union transactions, money orders, and lottery sales to ensure accurate financial controls.
Preschool Teacher
Wee Care Day Care
Taught and supervised toddlers, delivered age-appropriate activities, and maintained safety standards with First Aid and CPR certification.
Education
Degrees, certifications, and relevant coursework
Southern Technical College
Associate in Medical Sonography, Medical Sonography
2013 - 2014
Studied Medical Sonography at Southern Technical College in Tampa from 2013 to 2014.
Armwood High School
GED, General Education
2009 - 2013
Completed GED coursework at Armwood High School in Seffner, FL from 2009 to 2013.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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