At Trinity Technolabs, I led the implementation and customization of SAM Pro and HAM Pro, managing 10,000+ assets and improving audit readiness by 30% through optimized license tracking, asset lifecycle workflows, and compliance reporting.
I gathered requirements for IRM integration with CMDB, ITSM, and Security Operations, improving compliance accuracy by 25%. I also maintained CMDB data quality processes, resolving more than 100 duplicate and stale CIs monthly.
Using SPM, I managed and tracked 20+ project portfolios and prioritized more than 50 demands with 10+ teams. I developed 30+ reports and dashboards to track KPIs, budgets, and project health.
Previously, at Accenture, I developed and enhanced 20+ enterprise applications and translated requirements into solutions across 10+ projects. I also optimized backend processing, reducing processing time by 30%, and resolved production incidents through root cause analysis.
