Shania Lewis

Inputting information into SPSS for the COP half-yearly report, compiling weekly statistical reports, and building a Microsoft Access database to improve record management. Also assists in planning meetings and events, maintains records, and provides administrative support.

Secured premises and personnel by patrolling, monitoring surveillance, guarding entry points, performing building inspections, and verifying visitors. Paid attention to unusual activity and conducted oneself authoritatively.

Actively listened to customers, helped find resolutions to problems, identified and escalated issues to supervisors, and provided product and service information.

Pursuing a Bachelor of Science degree in Information Systems Management and Information Technology.

Completed secondary education, obtaining CXC qualifications including English Language, English Literature, Mathematics, Principles of Business, and Integrated Science.

Completed a Certificate in Human Resource Management.

Completed a Certificate in Payroll and Budgeting.

Completed a Certificate in Graphic Design.

Completed a Flight Attendant course and received a Certificate of Participation.

Completed a Basic Conversational Spanish Certificate.

Completed a Report Writing Workshop and received a Certificate of Participation.

Completed a Communication, Etiquette, Protocol and Diplomacy Workshop and received a Certificate of Participation.

Completed a Customer Service course and received a Certificate of Achievement (awaiting certificate).

Completed a Quantitative Statistical Analysis using SPSS course and received a Certificate of Participation.

Completed a Diploma in Hospitality Management (awaiting certificate).

Completed a Diploma in Data Analysis Using SPSS.

Completed Introduction to IoT and Digital Transformation and received a Certificate of Completion.

Completed Introduction to Data Science and received a Certificate of Completion.