Open to opportunities

Shania Glynn

@shaniaglynn

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Confident personal assistant with strong communication and organizational skills.

Zimbabwe

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What I'm looking for

I am looking for a role that fosters growth and allows me to develop my skills further.

I am a dedicated and reliable personal assistant with a proven track record in administrative support and customer service. My experience spans several roles, including my current position as a Sales Administrative Assistant and Personal Assistant at Purified Air, where I manage diaries, process orders, and foster strong relationships with clients both nationally and internationally. My ability to work independently and as part of a team has been key to my success in these roles.

Previously, I worked as an Administrative and Customer Service Assistant at Handlr, where I honed my skills in managing customer queries and utilizing social media for business growth. My early experience as an Administrative and Personal Assistant at K J McGlinchey Limited allowed me to develop strong organizational skills while supporting the company director in a small construction firm. I am eager to leverage my skills and experience in a new role that offers opportunities for growth and development.

Experience

Work history, roles, and key accomplishments

Current

Sales Administrative Assistant and Personal Assistant

Current

Purified Air

Sep 2021 - Present (3 years 9 months)

Worked within the sales department, assisting salesmen and business directors. Managed order processing, diaries, and communicated with export customers, building strong relationships.

Order Processing Administrative Support Sales Support Relationship Building

Administrative and Customer Service Assistant

Handlr

Mar 2018 - Dec 2018 (9 months)

Performed general administrative tasks including handling calls, emails, and live chats. Managed customer queries, processed complaints, and onboarded new customers, utilizing social media for business outreach and marketing.

Customer Service Administrative Support Live Chat Social Media Marketing Customer Onboarding

Administrative and Personal Assistant

K J McGlinchey Limited

Jun 2015 - Mar 2018 (2 years 9 months)

Supported the company director in a construction company, managing diaries and travel arrangements. Handled incoming/outgoing communications, placed supply orders, and processed new business quotes.

Travel Management Administrative Support Communication Supply Chain Management

Education

Degrees, certifications, and relevant coursework

Maria Fidelis Convent School

GCSEs, General Studies

Grade: English Language and Literature – A/A, Maths – B, Science – C, Further Science- C, Religious Education – A, Latin – A, Art – C, German – A

Studied a comprehensive range of subjects including English, Mathematics, Sciences, and Languages. Achieved strong grades across various disciplines, demonstrating a broad academic foundation.

Maria Fidelis Convent School

A Levels, Psychology, English Literature, Sociology

Grade: Psychology – C, English Literature – B, Sociology – B

Completed advanced level studies in Psychology, English Literature, and Sociology. Developed analytical and critical thinking skills through in-depth examination of these subjects.

Goldsmiths, University of London

Bachelor of Arts, Sociology with Criminology

Grade: 2:1

Pursued a Bachelor of Arts degree focusing on Sociology with Criminology. Gained a comprehensive understanding of societal structures, human behavior, and criminal justice systems. Achieved a 2:1 classification upon graduation.