Shana Riley
@shanariley
Motivated Pharmacy Technician delivering accurate prescriptions, patient-focused care, and reliable pharmacy operations.
United StatesWhat I'm looking for
I’m a motivated, reliable Pharmacy Technician who quickly learns new concepts and delivers accurate, compliant prescription processing. I retrieve appropriate medication, label prescriptions according to doctors’ orders, and follow standard laws and regulations within the pharmacy.
In my roles, I demonstrate proficiency with compounding calculations and ensure calculations on compounding sheets are correct and accurate. I also manage and maintain drug inventory and clinical supplies, coordinate inventory shipments, and verify correct medication dosage and strength to support safe, efficient patient care.
I’m patient-centered and make care easier by handling insurance billing with the goal of little to no copay, explaining copay assistance applications with compassion, and providing friendly customer service. I also bring a strong customer support background from e-commerce work—processing orders and returns, responding to inquiries, managing inventory, and communicating professionally through email and website support.
Experience
Work history, roles, and key accomplishments
Pharmacy Technician
Truepill / Fuze Rx
Dec 2025 - Present (6 months)
Accurately retrieve medications and label prescriptions according to doctors’ orders while complying with pharmacy laws and regulations. Support safe, efficient prescription fulfillment in a regulated environment.
Pharmacy Technician
Option Care Pharmacy
Aug 2022 - Nov 2024 (2 years 3 months)
Verified compounding calculations for accuracy, managed drug inventory and clinical supplies, and handled insurance billing to help minimize patient copays. Served as a patient-care liaison by delivering high-quality customer service.
Pharmacy Technician
Silver Rod Pharmacy
May 2022 - Aug 2022 (3 months)
Assisted the pharmacist with preparing and dispensing prescription orders and ensured prescriptions were processed safely and efficiently. Verified correct medication dosage and strength, coordinated inventory shipments, and provided welcoming customer service.
Pharmacy Technician
Onco360
Mar 2020 - Nov 2021 (1 year 8 months)
Processed patient information for prescription refills and new orders, and explained or submitted copay assistance applications with compassion. Coordinated transitions to the pharmacist line for questions and handled copay facilitation to support patient transactions.
E-Commerce Sales Coordinator
Gucci
Nov 2017 - Mar 2020 (2 years 4 months)
Managed e-commerce customer support via email, processing orders and returns while answering customer inquiries and coordinating with the warehouse. Provided styling recommendations and maintained inventory to support a premium client experience.
Education
Degrees, certifications, and relevant coursework
John Dewey High School
Attended John Dewey High School in Brooklyn, New York.
Kingsborough Community College
Studied at Kingsborough in Brooklyn, New York.
New York Institute of Health Careers
Pharmacy Technician, Pharmacy Technician
Attended New York Institute of Health Careers for Pharmacy Technician training.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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