SEshamahny ervin
@shamahnyervin
Dedicated customer service professional with strong communication skills.
ZimbabweWhat I'm looking for
I am a dedicated customer service professional with experience in various roles, including cashier, sales associate, and security officer. My journey began at Forever 21, where I honed my skills in creating a welcoming environment for customers and ensuring their needs were met promptly. I take pride in maintaining high visual standards and accountability during sales transactions.
My experience as a Security Officer at Allied Universal taught me the importance of vigilance and calmness in emergencies. I effectively communicated with local law enforcement and maintained safety protocols. As a Brand Ambassador for LAXIT, I engaged customers through social media, enhancing brand community and tracking metrics to improve future promotions. Most recently, I worked at Ralphs, where I assisted customers with their shopping needs and collaborated with team members to achieve sales goals.
Experience
Work history, roles, and key accomplishments
Cashier/Customer Service Representative
Ralphs
Sep 2020 - Jan 2023 (2 years 4 months)
Assisted customers with locating items, operated cash registers, collaborated with team members to achieve sales goals, and processed returns according to company policies.
Cashier/Customer Service Representative
Ralphs
Sep 2020 - Jan 2023 (2 years 4 months)
Assisted customers with locating items, operated cash registers, collaborated with team members to achieve sales goals, and processed returns according to company policies.
Brand Ambassador
LAXIT
Dec 2019 - Mar 2020 (3 months)
Engaged customers through social media, tracked metrics for promotions, and conducted product demonstrations to highlight features and benefits.
Brand Ambassador
LAXIT
Dec 2019 - Mar 2020 (3 months)
Engaged customers through social media, tracked metrics for promotions, conducted product demonstrations, and assisted with passenger information processing.
Security Officer
Allied Universal
Jun 2018 - Dec 2019 (1 year 6 months)
Reviewed guest identification, maintained composure during emergencies, monitored CCTV systems, and conducted regular patrols to ensure safety.
Security Officer
Allied Universal
Jun 2018 - Dec 2019 (1 year 6 months)
Reviewed guest identification, maintained composure during emergencies, monitored CCTV systems, and conducted regular patrols to ensure safety and security of premises.
Cashier/Sales Associate
Forever 21
Jun 2016 - Jun 2018 (2 years)
Created a welcoming environment for customers, responded to inquiries, assisted with merchandise selection, maintained visual standards, and processed sales transactions and returns.
Cashier/Sales Associate
Forever 21
Jun 2016 - Jun 2018 (2 years)
Created a welcoming environment for customers, responded to inquiries, assisted with merchandise selection, and maintained visual standards. Handled sales transactions and processed returns according to company guidelines.
Education
Degrees, certifications, and relevant coursework
UCUEI College
Medical Assistant, Medical Assistance
2024 -
Currently pursuing a degree in Medical Assistant, focusing on healthcare skills and patient care.
Pacific Palisades High School
High School Diploma, General Education
2013 - 2017
Completed high school education and obtained a high school diploma.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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