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Shalakha Singh

@shalakhasingh92

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Content and Copywriter

India

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What I'm looking for

I'm looking to contribute content, product experience, and digital marketing skills in a collaborative team where I can bring clarity and creativity to customer-focused projects.

I've shaped content, product experience, and digital marketing strategy for TechRev LLC, including a healthcare SaaS Remote Patient Monitoring tool. I coordinate with IT, sales, marketing, design, developers, executives, and stakeholders to turn product requirements into clear content and actionable plans.

I use user feedback and data insights to refine content and design strategies, publish SaaS content through WordPress, and create sales decks, brochures, banners, presentations, and social media calendars. I also manage LinkedIn and Instagram business accounts, network connections, client queries, and professional follow-ups.

Previously, I wrote technology-focused blogs, articles, case studies, website content, video scripts, reels, and marketing collateral at Source Soft Solutions, Infoicon Technologies, and Proactive Professional Services. My work has included SEO-optimized content across technology, fashion, travel, automation, surveillance, and home decor.

I've also supported e-commerce operations through product listings and seller-account coordination for Amazon, Flipkart, Snapdeal, ShopClues, and eBay. I'm a patient listener and articulate communicator who brings clarity, creativity, and structure to projects.

Experience

Work history, roles, and key accomplishments

Content Marketing and Product Experience Strategist

TechRev LLC

Jan 2023 - Nov 2025 (2 years 10 months)

Coordinated with IT, Sales, Marketing, and Design teams to gather product details and create actionable plans. Analyzed user behavior and data insights to refine content and design strategies, and managed content for SaaS products and social media.

WordPress Figma Canva Jira Google Analytics Basecamp HTML XML Articulate Storyline Email Content Writing Proofreading Creative Copy Social Media Management Content Strategy Product Marketing

Content and Digital Marketing

Source Soft Solutions

Mar 2021 - Nov 2023 (2 years 8 months)

Ideated and wrote in-house and client-specific service- and product-based content. Delivered high-quality, plagiarism-free web blogs, articles, and case studies on latest technologies, and developed scripts for YouTube and social media content.

Content Writing Blogging Case Studies SEO Social Media Content YouTube Scriptwriter CRM Tools Excel Marketing Collateral Design Tools

SEO Writer

Infoicon Technologies

Nov 2019 - Mar 2021 (1 year 4 months)

Ideated and wrote in-house and client-specific service- and product-based content. Took on team lead responsibilities by assigning SEO content tasks, guiding team members on quality standards, and ensuring timely delivery of high-priority content.

SEO Content Writing Team Leadership Quality Assurance Time Management

Website Writer and Content Development

Proactive Professional Services Pvt. Ltd.

Jan 2018 - Nov 2019 (1 year 10 months)

Wrote SEO-optimized website content for various sectors including technology, fashion, travel and tourism, automation and surveillance, and home decor. Created and updated social media content for in-house and client business profiles.

SEO Website Content Social Media Content Google Ads PPC Collaboration

Content and Operations

Seller’s Helpline Online Sales and Services Pvt. Ltd.

Jul 2017 - Sep 2017 (2 months)

Wrote product content and listings for various online selling platforms including Amazon, Flipkart, Snapdeal, and ShopClues. Managed seller account-related issues on Amazon, including order follow-ups, shipping, and returns.

Product Content E Commerce Listing Amazon Seller Central Order Management Customer Support

Business Development Executive

Genera Online Pvt. Ltd.

Apr 2016 - Jan 2017 (9 months)

Managed e-commerce listings for Rajrang on eBay portals across the US, Canada, and Australia. Handled seller account-related issues on Amazon, including order processing, shipping, and returns follow-ups.

Ecommerce eBay Amazon Order Processing Shipping Returns Management