Shakera Smith

Managed a high-volume caseload of 150+ active client accounts, drafted legal documents, and monitored court deadlines. Communicated with opposing counsel and court personnel, assisted attorneys with case preparation, and facilitated training for new team members.

Managed and processed debt settlement offers by coordinating between clients, creditors, and internal legal teams. Routed agreements through approval chains, maintained records in CRM systems, and collaborated with attorneys to ensure compliance.

Assisted with trial exhibit preparation and used legal software and case management systems to streamline workflow. Managed office administrative tasks and ensured compliance with court rules and confidentiality standards.

Associate of Science in Paralegal Studies from York Technical College.