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Shahab aliSA
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Shahab ali

@shahabali3

I’m Shahab Ali — a reliable, detail-oriented, and tech-savvy professional ready to deliver accurate, efficient results in a remote work environment.

Bangladesh
Message

What I'm looking for

I'm seeking a fully remote role in customer support, virtual assistance, operations, e-commerce support, or data annotation where I can contribute strong communication, quality-control experience, attention to detail, and operational discipline.

I’m Shahab Ali, a motivated and detail-oriented professional with 2 years of experience in customer service at a corporate office. Through this experience, I developed strong communication, problem-solving, multitasking, and time-management skills while handling customers professionally and efficiently.

I’m comfortable working with Microsoft Office, Google Sheets, email, online platforms, and web-based systems. I learn new tools and processes quickly and pay close attention to accuracy and customer requirements.

I’m now looking to build a long-term remote career in customer service, operations, logistics, data entry, or administrative support. I’m dependable, adaptable, proactive, and committed to delivering high-quality work, meeting deadlines, and contributing positively to a team.

I'm now seeking remote work where I can apply my written communication, data accuracy, SOP compliance, web research, e-commerce support, and ability to learn new digital tools quickly.

Experience

Work history, roles, and key accomplishments

AL
Current

Quality Control Assurance.

Appreal promoters ltd

Aug 2024 - Present (2 years 2 months)

Inspected apparel products for quality compliance, identified defects, and conducted checks at various production stages. Maintained records and collaborated with production teams to reduce defects.

RL

Customer Support

Robi ltd

Aug 2023 - Dec 2024 (1 year 4 months)

Assisted customers by phone, email, and other channels, providing accurate information and solutions. Handled complaints professionally and maintained customer records.

SL

Logistics Supervisor

sundarban courier ltd.

Feb 2021 - Jul 2023 (2 years 5 months)

Coordinated daily logistics and transportation activities, monitored shipments and deliveries, and resolved operational issues. Maintained records and improved workflows.

Education

Degrees, certifications, and relevant coursework

HC

Higher Secondary Certificate

Higher Secondary Certificate, General

Grade: B

Completed Higher Secondary Certificate with Grade B.

SC

Secondary School Certificate

Secondary School Certificate, General

Grade: A-

Completed Secondary School Certificate with Grade A-.

Tech stack

Software and tools used professionally

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