Shahab ali
@shahabali3
I’m Shahab Ali — a reliable, detail-oriented, and tech-savvy professional ready to deliver accurate, efficient results in a remote work environment.
What I'm looking for
I’m Shahab Ali, a motivated and detail-oriented professional with 2 years of experience in customer service at a corporate office. Through this experience, I developed strong communication, problem-solving, multitasking, and time-management skills while handling customers professionally and efficiently.
I’m comfortable working with Microsoft Office, Google Sheets, email, online platforms, and web-based systems. I learn new tools and processes quickly and pay close attention to accuracy and customer requirements.
I’m now looking to build a long-term remote career in customer service, operations, logistics, data entry, or administrative support. I’m dependable, adaptable, proactive, and committed to delivering high-quality work, meeting deadlines, and contributing positively to a team.
I'm now seeking remote work where I can apply my written communication, data accuracy, SOP compliance, web research, e-commerce support, and ability to learn new digital tools quickly.
Experience
Work history, roles, and key accomplishments
Quality Control Assurance.
Appreal promoters ltd
Aug 2024 - Present (2 years 2 months)
Inspected apparel products for quality compliance, identified defects, and conducted checks at various production stages. Maintained records and collaborated with production teams to reduce defects.
Customer Support
Robi ltd
Aug 2023 - Dec 2024 (1 year 4 months)
Assisted customers by phone, email, and other channels, providing accurate information and solutions. Handled complaints professionally and maintained customer records.
Logistics Supervisor
sundarban courier ltd.
Feb 2021 - Jul 2023 (2 years 5 months)
Coordinated daily logistics and transportation activities, monitored shipments and deliveries, and resolved operational issues. Maintained records and improved workflows.
Data Entry Operator
Data Entry Operator
Accurately entered, updated, and maintained data in company databases and computer systems. Reviewed documents and records to ensure data accuracy and completeness, and performed data verification, correction, sorting, and organization of information.
Education
Degrees, certifications, and relevant coursework
Higher Secondary Certificate
Higher Secondary Certificate, General
Grade: B
Completed Higher Secondary Certificate with Grade B.
Secondary School Certificate
Secondary School Certificate, General
Grade: A-
Completed Secondary School Certificate with Grade A-.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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