Shagun Deval

I’m a results-driven Revenue Cycle Management (RCM) Specialist with 3+ years of hands-on experience in payment posting, ERA/EOB reconciliation, and denial resolution for US healthcare providers. I process high-volume transactions with 99%+ accuracy, keeping accounts receivable clean and minimizing revenue leakage.

In my current role as an Operation Billing Executive – Payment Posting at ACCESS HEALTHCARE, I process and post 300+ daily transactions, perform daily reconciliation of deposits vs remittances, and resolve ERA gaps such as missing or unmatched remittances. I investigate and correct complex posting discrepancies, apply payer-specific contractual adjustments, and ensure SLA adherence in a fast-paced RCM environment.

Previously, as a Virtual Assistant (Medical Billing) at VIRTUAL ASSISTANT PVT. LTD, I managed end-to-end payment posting workflows—retrieving remittance data from payer portals, verifying eligibility and claim status, and supporting AR cleanup through denial and mismatch resolution. I’m highly analytical and driven by root cause analysis to speed up resolution of missing ERA/remittance issues and protect claim lifecycle accuracy.