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shafiq mazlanSM
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shafiq mazlan

@shafiqmazlan

Senior UX Designer at BASSnet, shaping maritime software used by 200+ vessels and fleet operators worldwide.

Malaysia
Message

At BASSnet, I lead end-to-end UX design for maritime enterprise software used by 200+ vessels and fleet operators. I take new module features from problem framing and information architecture through prototyping, usability testing, and developer handoff.

At AmBank Group, I led UX design initiatives for digital banking platforms, contributing to AM Online for retail banking customers in Malaysia. Earlier, I designed consumer-facing digital experiences at Samsung Malaysia and designed and developed web solutions at StackIdeas.

Experience

Work history, roles, and key accomplishments

BA
Current

Senior UX Designer

BASSnet

Mar 2022 - Present (4 years 7 months)

Led end-to-end UX design for maritime enterprise software used by 200+ vessels and fleet operators globally, covering procurement, crew management, and operational workflows. Established and maintained a design system of reusable UI components, reducing design-to-dev handoff time and improving consistency across product modules.

AG

Assistant Manager, UX Designer

AmBank Group

Apr 2019 - Mar 2022 (2 years 11 months)

Led UX design initiatives across digital banking platforms (web and mobile), contributing to AM Online serving millions of retail banking customers in Malaysia. Conducted qualitative and quantitative user research, usability testing, and customer journey mapping to identify friction points and improve end-to-end digital banking experiences.

SM

UX Designer / Graphic Designer

Samsung Malaysia

Jun 2014 - Apr 2019 (4 years 10 months)

Designed digital marketing campaigns, UI assets, and consumer-facing product experiences for Samsung Malaysia's retail and consumer electronics portfolio. Supported branding and rebranding initiatives across product lines, collaborating with regional APAC teams on campaign execution and visual design consistency.

ST

Full Stack Developer / Designer

StackIdeas

Jan 2012 - May 2014 (2 years 4 months)

Designed and developed end-to-end web solutions for clients, covering UI design, front-end development (HTML/CSS), and interaction design. Built and shipped responsive, user-facing digital products in a startup environment, balancing design quality with rapid delivery cycles.

Education

Degrees, certifications, and relevant coursework

KC

KDU College

Bachelor of Computer Studies, Computer Studies

2009 - 2012

Studied core disciplines in software development, UI/UX principles, system design, and human-computer interaction, building a strong technical and design foundation. Developed proficiency in front-end development and applied user-centred design principles through coursework projects.

TC

Twintech College

Foundation of Computer Studies, Computer Studies

2008 - 2009

Built core knowledge in computing, mathematics, and problem-solving. Introduced to programming logic, web fundamentals, and IT systems.

Udemy logoUD

Udemy

UX & Web Design Master Course, UX & Web Design

Comprehensive training covering UX strategy, user research, wireframing, prototyping, and front-end fundamentals. Applied end-to-end design thinking from problem definition to high-fidelity design and validation.

AI

AmBank Initiative

UX Engineer Bootcamp, UX Engineering

Intensive, hands-on program focused on bridging design and development. Covered real-world UX implementation, collaboration in Agile teams, and delivering production-ready design solutions within a banking environment.

Tech stack

Software and tools used professionally

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