Open to opportunities

Serhad Akalan

@serhadakalan

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Operations manager who blends restaurant operations leadership with videography and construction technical experience.

Turkey

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What I'm looking for

I’m looking for a role where I can lead day-to-day operations, train and motivate teams, ensure quality and compliance, and use my customer-focused mindset to improve results—while also supporting creative video content when needed.

I’m an Operations Manager with hands-on experience running restaurant teams end-to-end: scheduling, hiring and training, food quality and health & safety compliance, customer complaint resolution, inventory and ordering, budgeting, sales analysis, cost control, and maintaining cleanliness and maintenance standards.

I also work creatively as a Videographer—planning and setting up shoots, operating cameras, directing on-screen talent, and editing raw footage into polished final videos with graphics, sound effects, and music.

Earlier, I built strong technical foundations as a Construction Technician, supporting surveying and site layouts, reading blueprints and specifications, assisting with material testing and quality control, supervising on-site work, estimating material quantities, documenting progress, and supporting health, safety, and environmental compliance. I bring this blend of structure and execution along with tools like Asana, Slack, monday.com, Office (Word/Excel/PowerPoint), and CMS platforms including Joomla, WordPress, and Typo3.

Experience

Work history, roles, and key accomplishments

Operations Manager (Restaurant)

Manjoo

Sep 2020 - Mar 2024 (3 years 6 months)

Managed restaurant operations including staff scheduling and hiring, inventory and ordering, and ensuring food quality, service, and health and safety compliance. Handled customer complaints, oversaw budgeting and cost control, and developed marketing strategies with menu and promotion planning.

Videographer

Caretta Production

Sep 2019 - Aug 2020 (11 months)

Planned and set up video shoots, including lighting, sound, and camera equipment, and operated cameras to capture footage per project needs. Directed on-screen talent and edited raw footage into final videos with graphics, sound effects, and music.

Lighting Setup Camera Operation Video Recording Video Editing Graphics Insertion Sound Effects Music

Operation Manager (Restaurant)

Buğday

Sep 2016 - Aug 2019 (2 years 11 months)

Managed restaurant operations including staff scheduling, hiring, and training, and ensured food quality, service, and health and safety regulations. Oversaw inventory and ordering, developed marketing strategies, and handled budgeting, sales analysis, and cost control.

Staff Scheduling Hiring Employee Training Food Quality Management Service standards Health and Safety Compliance Inventory Management Marketing Strategy Budgeting Sales Analysis Cost Control

Construction Technician

Hasan Akan JSC

Jul 2015 - Aug 2016 (1 year 1 month)

Assisted with surveying land and preparing site layouts, including reading and interpreting blueprints, technical drawings, and specifications. Supported material testing, quality control, inspections, and on-site supervision while documenting progress and supporting health, safety, and environmental compliance.