Sergio Woods
@sergiowoods
I lead security operations, risk reduction, and resilient enterprise infrastructure programs.
What I'm looking for
At Bank of America, I lead enterprise security programs across application, infrastructure, network, architecture, operations, and risk teams. I translate security requirements into roadmaps, technical controls, implementation plans, and measurable compliance outcomes.
I directed three network-segmentation and hardening programs to full compliance, reduced attack surfaces, and created an implementation playbook that cut completion time by 40%. I also improved Splunk/SIEM threat-identification speed by 40%, reduced false positives by 25%, and helped reduce unauthorized access attempts by 30%.
Previously at Flexential, I managed and developed 8–10 professionals supporting 24x7 incident response and infrastructure operations. I built global incident-management, escalation, training, and knowledge-transfer processes that improved response speed, reduced critical-issue resolution time, and strengthened team performance.
I'm a CISSP-certified leader who combines hands-on security operations, firewall and infrastructure depth, risk management, and executive reporting. I enjoy building repeatable playbooks, mentoring teams, and driving accountable remediation across complex regulated environments.
Experience
Work history, roles, and key accomplishments
Information Security Threat Management Specialist
Nov 2017 - Present (8 years 9 months)
Lead security professionals and cross-functional teams through enterprise security programs, directing network segmentation and hardening initiatives. Enhanced Splunk/SIEM monitoring, reducing false positives and improving threat identification speed.
Identified and remediated over 1,000 noncompliant firewall rules across Fortinet, Check Point, and Juniper platforms, reducing critical vulnerabilities. Performed security reviews and control validation across enterprise infrastructure.
Central Technical Assistance Center Supervising Manager
Oct 2014 - Jan 2017 (2 years 3 months)
Managed and developed a team of 8-10 professionals delivering 24x7 incident response and infrastructure support. Created global incident-management processes and led response during global outages, improving response speed and reducing resolution time.
Investigated and resolved security, identity, access, network, and infrastructure incidents across managed customer environments. Administered Active Directory, Windows Server, Exchange, VMware vSphere, and network devices, improving MTTR.
Education
Degrees, certifications, and relevant coursework
Cleveland Community College
Associate in Applied Science, Computer Information Technologies
Associate in Applied Science in Computer Information Technologies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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