Serena Mullings
@serenamullings
Creative marketing professional with expertise in digital communication strategies.
ZimbabweWhat I'm looking for
I am a results-oriented marketing professional with a strong passion for digital communication and social media. My experience spans various roles, including clinical administration and supervisory positions, where I have honed my skills in strategic communication, workload management, and innovative ideation. I thrive in collaborative environments, effectively managing complex projects while maintaining a focus on achieving business objectives.
Throughout my career, I have successfully implemented impactful marketing strategies that have led to significant outcomes, such as a 34% increase in volunteer sign-ups for Groundwork East through a targeted marketing campaign. My educational background in Marketing with Digital Communication from the University of Hertfordshire has equipped me with a solid foundation in marketing principles, web analytics, and social media monitoring, further enhancing my ability to engage diverse audiences effectively.
Experience
Work history, roles, and key accomplishments
Clinical Administrator
Change, Grow, Live - Newham Rise
May 2022 - Present (3 years 1 month)
As a Clinical Administrator, I produced and distributed prescriptions, collaborated with healthcare professionals, maintained data systems, and ensured compliance with CQC standards, enhancing patient access to medication and supporting practice objectives.
Supervisor
Three Jolly Wheelers
Sep 2019 - May 2022 (2 years 8 months)
In my role as Supervisor, I led team development through training, managed inventory control, implemented upselling techniques, and ensured data security, contributing to operational efficiency and revenue growth.
Sales Assistant & Receptionist
Flying Horse & St. Christopher’s Inn
Dec 2017 - Jul 2019 (1 year 7 months)
As a Sales Assistant & Receptionist, I managed bar operations, promoted upselling initiatives, maintained cleanliness, and handled administrative duties, ensuring a positive customer experience and efficient business operations.
Administration Assistant
Newham College
Jul 2015 - Dec 2017 (2 years 5 months)
In my position as Administration Assistant, I maintained an organized office environment, processed employee paperwork, directed communications, and developed filing systems, enhancing overall business efficiency.
Education
Degrees, certifications, and relevant coursework
UHUniversity of Hertfordshire
BA (Hons), Marketing with Digital Communication
2017 - 2021
Grade: 2.1
Studied Marketing with Digital Communication, focusing on key modules such as Marketing Principles, Mobile Business Technologies, Creativity, Technology and Innovation, Web Analytics, and Social Media Monitoring.
Havering College
BTEC, Business
2015 - 2017
Completed a BTEC in Business, gaining foundational knowledge and skills applicable to various business environments.
St Edmund’s Catholic School
GCSE
Achieved 5 GCSEs including English and Maths, laying the groundwork for further education and professional development.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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