Open to opportunities

Sendy Septiani

@sendyseptiani

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Finance and business support professional delivering accurate reporting, credit control, and executive assistance.

Indonesia

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What I'm looking for

I seek a finance or business-support role in hospitality or related industries where I can lead AR/credit functions, improve processes, and support executives in a collaborative culture.

I am an enthusiastic, self-motivated finance and business support professional with multi-role hotel experience across income audit, credit supervision, accounts payable, and executive assistance. I consistently deliver accurate reporting, reconciliations, and credit control while supporting senior leadership and ensuring operational compliance.

I excel at document management, organizing business travel and schedules, and leading teams to minimize bad debt and streamline AR processes. I combine strong time management, attention to detail, and customer-facing experience from luxury hospitality to drive reliable financial operations and stakeholder satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Credit Supervisor

Current

The Trans Luxury Hotel

Feb 2025 - Present (9 months)

Led the credit team to enforce credit policy, managed invoicing and collections, conducted risk evaluations to minimize bad debt, and monitored AR aging and credit limits.

Accounts Receivable Credit Control Invoicing Collections Risk Assessment AR Aging Team Management Reporting

Current

Personal Assistant to Director

Current

The Trans Luxury Hotel

May 2021 - Present (4 years 6 months)

Managed director's schedule, organized business travel and documents, and coordinated meetings to ensure timely executive support and accurate handling of company deposits and reporting.

Executive Support Calendar Management Travel Coordination Document Management Reporting Expense Management

Income Audit Supervisor

The Trans Luxury Hotel

May 2022 - Jan 2025 (2 years 8 months)

Oversaw daily revenue checks, prepared sales and cover reports, reconciled outlet charges and discounts, and validated rebates and CDR revenue to ensure compliance with hotel policy.

Sales Reporting Revenue Analysis Compliance Revenue Recognition

General Cashier / Accounts Payable

The Trans Luxury Hotel

May 2021 - May 2022 (1 year)

Handled daily cash collection, petty cash distribution and reimbursements, processed and reconciled invoices, and ensured AP processes complied with company policy.

Cash Handling Petty Cash Accounts Payable Invoice Processing Compliance

Spa Receptionist

The Trans Luxury Hotel

Dec 2018 - May 2021 (2 years 5 months)

Provided front-desk guest service for spa operations, managed appointments and payments, handled inquiries and complaints, and maintained client records and service sales.

Guest Service Sales Client Relations Payment Processing CRM

Education

Degrees, certifications, and relevant coursework

Universitas Katolik Parahyangan

Bachelor of Public Administration, Public Administration

2014 - 2018

Activities and societies: Presented best paper at ISCCOPA-4 (4th international student conference on community development and public administration).

Completed a Bachelor of Public Administration with participation as a best paper presentation speaker at the 4th International Student Conference on Community Development and Public Administration (ISCCOPA-4).