Semonè Pillay-Sukhram
@semonpillaysukhram
Analytical consultant with expertise in data and banking operations.
What I'm looking for
I am an analytical, organized, and detail-oriented consultant with a strong background in data expertise and banking operations. Over the past several years, I have honed my skills in various roles, including as a Start-Up Operations Consultant and Data Quality Consultant at Standard Bank. My experience encompasses managing complex projects, ensuring precision in task execution, and delivering strategic solutions that foster business expansion.
Throughout my career, I have been recognized for my collaborative teamwork and proactive approach. I have successfully led initiatives that involve data annotation for machine learning models, improving call quality assurance processes, and overseeing the digitization of customer accounts. My commitment to quality and attention to detail has consistently resulted in enhanced operational efficiency and customer satisfaction.
I am passionate about leveraging data to unlock insights and drive business growth. My goal is to continue developing my expertise in data management and quality assurance while contributing to innovative projects that redefine industry standards.
Experience
Work history, roles, and key accomplishments
Start-Up Operations Consultant
Standard Bank
Jun 2021 - Sep 2023 (2 years 3 months)
Worked on various projects within a project department, focusing on time management, quality metrics, and data annotation for machine learning models. Involved in automating call Quality Assurance and handling unstructured data from multiple sources to derive insights for business expansion.
Data Quality Consultant
Standard Bank
May 2018 - Jun 2021 (3 years 1 month)
Oversaw operational aspects of onboarding customers, ensuring compliance with KYC processes and accurate execution of credit and fraud checks. Managed the transition to paperless operations and addressed customer operational demands.
Data Remediation Consultant
Standard Bank
Sep 2015 - May 2018 (2 years 8 months)
Handled documentation for compliance projects, focusing on both compliant and non-compliant customers. Responsible for organizing, capturing, and verifying documents to ensure customer compliance status.
Education
Degrees, certifications, and relevant coursework
Greenbury Secondary School
Matric, General Education
Completed matriculation, which is the final year of secondary education in South Africa, preparing for further education and career opportunities.
Damelin
NQF Level 5, Business Management
Completed a qualification in Business Management at NQF Level 5, focusing on various aspects of business operations and management principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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