Open to opportunities

Kimberly Bonner

@kimberlybonner

Message

Prior Authorization Specialist and Medical Assistant improving healthcare efficiency and authorization outcomes.

United States

Message

What I'm looking for

I seek a role where I can streamline prior authorization workflows, reduce denials, support providers, and improve patient access in a collaborative healthcare setting.

I am a Prior Authorization Specialist and Medical Assistant with six years of healthcare administration experience focused on operational efficiency and patient satisfaction.

I consistently process high-volume prior authorizations—over 150 monthly—while maintaining EMR documentation standards and 98% accuracy in eligibility and benefits verification.

My work reduced denial rates by 20–30% through proactive payer follow-up and improved documentation, and contributed to a 15% rise in patient satisfaction related to care coordination.

I am committed to HIPAA-compliant practices, continuous process improvement, and supporting provider workflows to ensure timely access to care and audit readiness.

Experience

Work history, roles, and key accomplishments

Current

Medical Assistant

Current

First Georgia Physician Group

Nov 2022 - Present (3 years 3 months)

Process and submit 150+ medical and pharmacy prior authorizations monthly, improving approval timeliness and reducing denial rates by 20–30% while maintaining 98% verification accuracy and 100% EMR documentation compliance.

Insurance Verification Denial Management Process Improvement

Medical Assistant

Piedmont Rheumatology

Jan 2020 - Oct 2022 (2 years 9 months)

Managed high-volume specialty medication prior authorizations and coordinated clinical documentation to meet medical necessity, improving turnaround times and reducing denials through proactive follow-up.

Clinical Documentation EMR Workflow Optimization

Medical Assistant

Atlanta Medical Dermatology

Jan 2017 - Jan 2020 (3 years)

Managed end-to-end prior authorizations for dermatology procedures and medications, verified benefits and pre-certifications to reduce claim errors and prevent treatment disruptions.

Insurance Verification Patient Support

Medical Assistant Extern

SouthAtlanta Medical Associates

Jan 2017 - Dec 2017 (11 months)

Assisted with billing, coding documentation, and clinical documentation preparation for insurance submissions, supporting accurate claims processing and payer review readiness.

Clinical Documentation Insurance Coordination Claims Processing EMR Administrative Support