Segun Adu

Lead a team of account maintenance officers to ensure efficient workflow, regulatory compliance (CBN, SEC, NDIC), and timely resolution of escalations; prepared weekly activity and rejected-transaction reports distributed to branches nationally.

Managed processing and accuracy of fixed deposit accounts, supervised staff training, ensured correct interest application and timely maturity actions, and produced management reports on deposits and interest accruals.

Handled customer inquiries, account openings, product promotion and guided customers on self-service channels while enforcing KYC, AML and EDD policies to maintain compliance and service quality.

Collected, cleaned and analyzed quantitative and qualitative data to produce reports on industry trends and competitor analysis; developed visualizations using Excel and Power BI to support economic research and strategy.

Prepared financial statements, supported statutory audits, recorded transactions accurately and reconciled records to identify and resolve discrepancies for timely reporting.

Reconciled bank statements and invoices, assisted payroll checks, prepared month-end accounts and ensured compliance with VAT and PAYE regulations to support financial planning.

Grade: Second Class - Upper

Completed a Bachelor of Science in Economics with Second Class Upper honors, focusing on economic analysis and quantitative methods.

Grade: Distinction

Earned a National Diploma in Accounting with Distinction, covering accounting principles, financial reporting, and reconciliation.