sebastian Cadavid

I’m a results-driven Inventory Manager with 6+ years of logistics and supply chain experience. In my current role at WM Dewey, I manage inventory updates through company portal systems to ensure accurate tracking and real-time system visibility, while handling billing processes and customer inquiries with professionalism.

Previously at CHEP, I managed relationships with 25+ key accounts in logistics and helped improve customer satisfaction scores by 15%. I resolved service issues and coordinated Less-Than-Truckload (LTL) deliveries to achieve a 99% on-time delivery rate, and I collaborated with internal teams to streamline communication, reducing customer complaints by 30%.

At Birchstone Management, I served as an Inventory Control Supervisor, supervising and training a team of 8 associates and boosting productivity by 10%. I implemented process improvements for order fulfillment, monitored logistics operations to minimize overtime, and partnered with customer service to reduce shipment errors and delays.

I’m bilingual in English/Spanish and bring a strong analytical, problem-solving mindset to process optimization. Earlier in my career, I worked as a Customer Service Representative (maintaining a 95% satisfaction rating), Co-Owner of Cadavid Homes LLC (coordinating with vendors and resolving client issues), and IT Specialist with the Army National Guard, supported by my CCENT/CCNA certification and Cisco Networking foundation.