SMSean Makuku
@seanmakuku
IT and design professional delivering web, systems administration and digital solutions with quality focus.
ZimbabweWhat I'm looking for
I am an IT and Design professional with a Bachelor in Business Management and Information Technology and over five years' experience across ICT and design roles.
I have delivered web design and development, systems administration, digital marketing and Pastel consultancy across multiple organisations, focusing on operational availability and user training.
As a Quality Assurance Officer I drafted QA policies, ran audits, analyzed quality data and implemented corrective actions to improve compliance and performance.
I combine technical skills (Windows, servers, cloud, Active Directory, Pastel, web stacks) with stakeholder engagement, training and documentation to drive practical digital solutions and measurable business improvements.
Experience
Work history, roles, and key accomplishments
Quality Assurance Officer
Garsu Pasaulis
Dec 2022 - Dec 2024 (2 years)
Drafted and implemented QA policies and procedures, conducted internal audits and root-cause investigations, and drove corrective and preventive actions to ensure regulatory compliance and improve quality metrics.
Systems Administrator
Hardrock Mining Tools
Nov 2021 - Jan 2022 (2 months)
Managed Windows/AD services, VoIP, VPN, ERPs and Pastel systems, maintained servers and hardware, produced operational reports and documentation, and supported digital marketing systems and website management.
Head of Digital Services
Neshlim (Pty) Ltd
Nov 2020 - Jan 2021 (2 months)
Developed and executed digital strategy, managed websites and social media, optimized SEO and KPIs, and coordinated cross-functional teams to increase web traffic and improve customer experience.
IT Personnel
Ranwa Marketing (Pvt) Ltd
Dec 2016 - Dec 2020 (4 years)
Provided Pastel consultancy and system administration, trained staff on Windows and Microsoft Office, managed website content and FTP, performed hardware/software maintenance and prepared technical documentation.
Education
Degrees, certifications, and relevant coursework
Catholic University of Zimbabwe
Bachelor of Business Management and Information Technology (Honours), Business Management and Information Technology
Activities and societies: Leadership and Management Certificate (2017) noted elsewhere in profile
Completed a Bachelor of Business Management and Information Technology (Honours) emphasizing management and IT applications in business contexts.
School of JAVA
Diploma in Digital Marketing, Digital Marketing
Completed a Diploma in Digital Marketing covering digital channels, campaign management, and analytics.
School of JAVA
Diploma in Web Design, Web Design
Completed a Diploma in Web Design focused on website design and development skills.
Catholic University of Zimbabwe
Certificate in Leadership and Management, Leadership and Management
Completed a Leadership and Management certificate to support managerial and leadership capabilities.
Letsap Software Africa
Certificate in Pastel Consultancy, Pastel Consultancy
Completed a Pastel Consultancy certificate focused on Sage Pastel accounting and point-of-sale consultancy.
Availability
Location
ZimbabweAuthorized to work in
Social media
Job categories
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