Open to opportunities

Seanam Ekanem

@seanamekanem

I help teams streamline operations with virtual assistance, executive scheduling, customer support, and Excel reporting.

Nigeria

Message

What I'm looking for

I’m looking for a role where I can support operations through executive email/calendar management, customer support, and Excel reporting—helping with SOPs, scheduling, and workflow organization in a team that values reliability and continuous improvement.

I’m a proactive, detail-oriented Virtual Assistant trained in administrative support, executive email and calendar management, customer support, and Excel-based reporting. I’m tech-savvy and focused on organizing workflows that keep business operations running smoothly.

In my TechCrush Academy experience, I managed executive email communication and organized calendars to support scheduling needs. I also developed SOPs to improve inventory and customer service processes, and prepared weekly performance and sales reports using Excel and Google Sheets.

As a Customer Representative at Mercatura School of Technology, I create and organize email lists with Mailchimp, handle data entry and sorting in Excel/Google Sheets, and manage tasks and workflows with Asana. I also coordinate appointments and maintain professional customer service communication to help customers get clear, timely support.

Experience

Work history, roles, and key accomplishments

Current

Customer Representative

Current

Mercatura School of Technology

Mar 2026 - Present (3 months)

Created and organized email lists with Mailchimp while performing data entry and sorting tasks using Excel and Google Sheets. Managed customer task workflows in Asana and supported appointment scheduling and professional email communication.

Customer Support Mailchimp Data Entry Excel Google Sheets Asana Email Communication Scheduling Workflow Management

Virtual Assistant

TechCrush Academy

Oct 2025 - Jan 2026 (3 months)

Managed executive email communication and coordinated calendars to support smooth scheduling. Developed SOPs, prepared weekly performance and sales reports in Excel/Google Sheets, and documented virtual meeting action points.

Calendar Management SOP Development Customer Support Excel reporting Google Sheets Meeting Coordination Calendly

Education

Degrees, certifications, and relevant coursework

University of Uyo

Bachelor of Science, Human Anatomy

Earned a B.Sc. in Human Anatomy from the University of Uyo.

TechCrush Academy

Virtual Assistant Certificate, Virtual Assistance

Activities and societies: Additional certificate training noted in Canva (AI IXX).

Completed a Virtual Assistant certification from TechCrush Academy, including training in administrative support, SOP development, executive email and calendar management, customer support, and Excel-based reporting.