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Open to opportunities

Sbekezelo Nompumelelo Prudence Botha

@sbekezelonompumelelo

Dedicated sales consultant with strong problem-solving and communication skills.

South Africa
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What I'm looking for

I seek a challenging role in a growing organization that values teamwork and innovation.

I am a motivated professional with a background in sales and education, currently seeking to leverage my skills in a dynamic organization. My experience as a Sales Associate at Sportscene Goldfields Mall allowed me to develop strong customer engagement techniques, where I built rapport and loyalty with customers while efficiently managing transactions. I pride myself on my ability to optimize customer experiences and troubleshoot issues effectively.

In my recent role as an Education Assistant, I supported classroom management and contributed to learners' educational and social development. This experience honed my organizational skills and ability to maintain a safe and clean learning environment. I am eager to bring my diverse skill set and commitment to excellence to a challenging role that fosters growth and development.

Experience

Work history, roles, and key accomplishments

OS

Sales Consultant

OKeeffe and Swartz

Jul 2024 - Jan 2025 (6 months)

Managed outbound communications and customer engagement. Identified customer needs and upsold products while organizing conversation records to improve performance.

HS

Education Assistant

Harmony Mine Primary School

May 2023 - Jul 2023 (2 months)

Supported the teacher in managing classroom behavior and assisting learners with their educational and social development. Maintained a safe and clean classroom environment.

SM

Sales Associate

Sportscene Goldfields Mall

Jul 2021 - Nov 2021 (4 months)

Engaged with customers to build rapport and loyalty while assisting them in locating products. Processed transactions accurately and prepared merchandise for the sales floor.

SM

Intern

Sportscene Goldfields Mall

Jan 2021 - Jun 2021 (5 months)

Assisted in sorting, organizing, and maintaining files while providing clerical support. Managed office supplies and maintained the office schedule. Enhanced customer experience through superior service and troubleshooting.

Education

Degrees, certifications, and relevant coursework

University of South Africa logoUA

University of South Africa

Higher Certificate, Tourism Management

2021 -

Grade: 90

Completed a Higher Certificate in Tourism Management, focusing on the principles of tourism, hospitality, and management practices.

GC

Goldfields Tvet College

N6 Certificate, Business Management

2019 -

Grade: 65

Achieved an N6 certificate in Business Management, covering essential business principles and management skills.

HH

Hentie Cilliers Hoerskool

Grade 12, General Education

2014 -

Grade: 50

Completed Grade 12, acquiring foundational knowledge and skills necessary for further education and employment.

Tech stack

Software and tools used professionally

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Sbekezelo Nompumelelo Prudence Botha - Sales Consultant - OKeeffe and Swartz | Himalayas